Toronto, ON (Oct. 28, 2019) – Trufla Technology is pleased to announce that Version 2 of the truMobile app and portal will include embedded access to Intact Insurance’s Client Centre.
Trufla and Intact Insurance understand that customer preferences are changing and have joined forces to help brokers provide their customers with more choice in accessing their insurance information. “Customer needs are changing rapidly. At Intact, we are using technology and data to design relevant products and services, improve the customer experience and provide new and innovative ways for customers to connect with us,” says Debbie Coull-Cicchini, Executive Vice President, Intact Insurance. “The truMobile app is another way Intact customers can access our Client Centre and have all the insurance information they need at their fingertips, anytime, anywhere.”
Combining the two services keeps the broker at the forefront of the conversation, while also enabling customer accessibility to Client Centre for their insurance documents, proof of insurance and billing statements. They can also submit an auto claim and track their claims in real-time, while easily connecting with their claims representative or contacting their broker.
“We believe in the strong relationship between the insurer and the best distribution channel: the broker. Trufla wants to help build on that by connecting Client Centre and truMobile,” said Tom Reid, President of Trufla.
“This is excellent news for brokers who want to strengthen their relationship with their customer through their own technology: embedding Client Centre into truMobile gives the broker and their client the best of both worlds,” added Colin Simpson, CEO of IBAO.
Book a demo of the truMobile app today at www.trufla.com.
About Trufla Technology
Trufla Technology is first of its kind – a company offering a complete suite of digital solutions for the modern insurance brokerage. From SEO and web design to lead management, branded customer service and APIs, Trufla provides a 360° digital strategy for brokerages and reimagines the way their customers interact with insurance. Trufla currently has offices in Canada, Egypt, and the Philippines. For more information, visit www.trufla.com.
Intact Insurance is Canada’s largest home, auto and business insurance company, the choice of more than four million consumers. Its coast-to-coast presence and its strong relationship with insurance brokers mean the company can provide the outstanding service, comfort and continuity customers deserve. Intact Insurance is a member company of Intact Financial Corporation (TSX: IFC), the largest provider of property and casualty insurance in Canada. For more information, visit www.intact.ca.
About Intact Financial Corporation
Intact Financial Corporation (TSX: IFC) is the largest provider of property and casualty (P&C) insurance in Canada and a leading provider of specialty insurance in North America, with over $10 billion in total annual premiums. The Company has approximately 14,000 full- and part-time employees who serve more than five million personal, business and public sector clients through offices in Canada and the U.S. In Canada, Intact distributes insurance under the Intact Insurance brand through a wide network of brokers, including its wholly-owned subsidiary BrokerLink, and directly to consumers through belairdirect. In the U.S., OneBeacon Insurance Group, a wholly-owned subsidiary, provides specialty insurance products through independent agencies, brokers, wholesalers and managing general agencies. For more information, visit www.intact.ca.
SOURCE: Trufla Technology Ltd.Tags: Intact, mobile app, Trufla Technology