CAA Insurance Obtains CSIO Certification for Personal Lines eDocs

Toronto, ON (Aug. 7, 2019) – CSIO is pleased to announce that CAA Insurance has obtained CSIO Certification for Personal Lines eDocs.

CSIO Certification is a national program that certifies trusted, standards-based solutions. It promotes the use and uniform implementation of interoperable applications to ensure downloads from insurers to brokers are seamless and error-free.

“We are excited that our eDocs solution for personal lines is now live,” says Robin Joshua, Vice President of Insurance at CAA Insurance. “eDocs Certification signifies to the industry that we follow best practices and are committed to offering our broker partners solutions that enhance workflow efficiencies, ultimately benefiting the end consumer.”

“I congratulate CAA Insurance on the launch of their CSIO Certified eDocs solution,” says Catherine Smola, President & CEO of CSIO. “By implementing eDocs, CAA Insurance joins a large number of insurers that send millions of eDocs monthly.”

To learn more about the CSIO Certification program, visit:

For a full list of policy documents that each insurer sends as eDocs, including broker and insured copy for personal, commercial, and farm, refer to the CSIO eDocs Availability Chart.

About CAA Insurance

Established in 1974, CAA Insurance is an independent insurance company that offers competitive products and pricing to protect Canadians in their homes and on the road. CAA Insurance is an underwriter of home and auto insurance products distributed through CAA Clubs and select brokerages. CAA Insurance is an affiliate of the CAA Club Group.

About Centre for Study of Insurance Operations (CSIO)

CSIO is Canada’s industry technology association of property and casualty insurers, software providers and over 38,000 brokers. CSIO is committed to improving the consumer’s ease of doing business within the broker channel by overseeing the development, implementation and maintenance of technology standards and solutions such as eDocs, My Proof of Insurance eDelivery, and eSignatures. In addition, CSIO operates CSIOnet, a secure, industry-owned platform for the efficient exchange of policy information for the broker channel. The CSIO XML Standard is licensed to CSIO by ACORD (Association for Cooperative Operations Research and Development). CSIO maintains offices in Toronto and Montreal. For more information, visit

SOURCE: Centre for Study of Insurance Operations (CSIO)

Tags: , , , ,