Demystifying Travel Insurance For Canadians

More education needed to ensure that travellers are adequately protected when leaving their home province: Orion Travel Insurance launches campaign

Thornhill, ON (July 23, 2019) – Orion Travel Insurance, a CAA company, has launched a campaign to make it easier for Canadian travellers to navigate and understand the essentials of travel insurance in advance of the busy summer travel season.

“As a CAA company, founded on the principle of member safety, we felt it was important to take a leadership position when it comes to traveller education,” said Kellee Irwin, vice president of Orion Travel Insurance Company. “It’s important that travellers have the tools to be able to evaluate coverage options and plans and to confidently choose the protection that meets their needs.”

The need for more education among travelling Canadians was highlighted in the 2018 Annual Report of the Office of the Auditor General of Ontario. In the report, the Auditor General indicated that, “more public education is needed to ensure that Ontarians are aware that, while they may be able to receive the same level of care outside of Ontario that they would be entitled to while in the province, they may be financially responsible for any difference in coverage.”

Over 50 per cent of out of province hospitalizations are due to accidents. Provincial coverage typically only covers on average only 2.5 to 5 per cent of medical bills and they can be very expensive outside of Canada. Medical costs also differ by country and state in the U.S., so costs can differ depending where you are travelling.

Orion’s digital education campaign consists of 10 videos, three of which were released today. The videos break down the fundamentals of what travellers need to know about travel insurance regardless of where or how it is purchased. The first three videos explain the different types of travel insurance, how to use emergency medical insurance and what are the common benefits included in travel medical insurance.

“Every policy has different levels of coverage and benefits, eligibility requirements, policy conditions and exclusions and it is important that travellers understand these fully before leaving their home province,” said Alison Hammill, marketing manager, Orion. “The videos will cover all the basics and will be distributed via social media to Canadian travellers across the country.”

Orion hopes that more proactive education campaigns like this one, will help to ensure that travellers have the protection they need, when they need it. More videos will be rolled out over the course of the coming weeks.

About Orion Travel Insurance Company

Orion Travel Insurance, a CAA company, protects over 500,000 Canadians a year. Orion was incorporated in 2013 and underwrites in Ontario, Alberta, Saskatchewan, Manitoba, Quebec and the Atlantic provinces through CAA clubs. Orion is known for its exceptional claims service and strives to protect travellers and their loved ones wherever their travels may take them. For more information, visit

SOURCE: Orion Travel Insurance Company

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