Additional Collision Reporting Centre to Open in Waterloo Region for Enhanced Customer Service

Toronto, ON (Mar. 12, 2019) – Accident Support Services International Ltd. (ASSI) is proud to continue to partner with the Waterloo Regional Police Service on the implementation of the Collision Reporting Centre (CRC) program in Waterloo. The additional CRC location will open March 19, 2019 at 11 a.m.

Accident Support Services International Ltd. has provided superior customer service since 1994. ASSI’s goal is to facilitate an active partnership between police and insurers in post-accident care by providing knowledgeable advice and assistance to those involved in collisions. This results in increased convenience for the public as well as greater road safety.

Supporting insurers fund the program; there is no cost to the police or the public for these services.

“The partnership with Waterloo Region Accident Support Services will result in increased time for officers to address other priority calls for service,” said Waterloo Regional Police Inspector Sharon Havill. “This will also allow officers to focus on improved crime prevention and enforcement within Waterloo Region and will reduce wait times for those involved in collisions.”

The second Waterloo Region Collision Reporting Centre is located at the Waterloo Regional Police Service’s North Division, 45 Columbia St. E. in Waterloo. The hours of operation are 11 a.m. to 7 p.m., Monday through Friday.

Upon arrival at the centre, citizens are greeted by a member of Accident Support Services’ staff, who provides help to complete the police report, applies the “Damage Reported to Police” sticker, photographs the damage to the vehicle, and offers the customer the opportunity to contact family, broker or insurance company directly from the Centre. The citizen is provided with a one-stop service opportunity for all their reporting needs.

About Accident Support Services International

Accident Support Services International Ltd. (ASSI) is the private enterprise element of a partnership between Police, Insurance Companies and private enterprise. The company is the operator of several Collision Reporting Centers and the creator of a Microsoft Award-winning Collision Records Management Solution, CROMS. ASSI has been providing professional collision management solutions since 1994. For more information, please visit


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Source: Accident Support Services International Ltd.

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