Accident Support Services opens two new Halton Collision Reporting Centres

Halton, ON (Feb. 26, 2013) – The Halton Regional Police Service and Accident Support Services International (ASSI), facilitators of Collision Reporting to the insurance industry, are pleased to announce the opening of two Collision Reporting Centres in Halton on March 1, 2013.

The Halton Collision Reporting Centres will provide enhanced value to the public in the reporting of vehicle collisions by providing a fast and safe response to property damage collisions. In addition, the Centres will also help to free up officer time that can be re-allocated to other investigative, crime prevention and road safety initiatives.

“We support this partnership with ASSI as it will help our Service to best allocate our officers’ time and resources, while still providing the public with a timely, effective response to minor motor vehicle collisions,” said Chief Steve Tanner, adding, “Our officers will continue to respond on scene to serious collisions, or collisions which may involve criminal or Highway Traffic Act charges to ensure a thorough investigation is done.”

The CRCs are funded entirely by supporting insurers so there is no cost to the Police Service or local taxpayers.

The Halton South Collision Reporting Centre is located at 1151 Bronte Road in Oakville (Grand opening 11:00a.m., Friday, March 1st). The regular hours of operation are 8:00am – 8:00pm, seven days a week.

The Halton North Collision Reporting Centre is located at 490 Childs Drive in Milton (Grand opening 12:00 noon, Friday, March 1st). The regular hours of operation are from 10:00am – 6:00pm, Monday to Friday; and 10:00am – 4:00pm on Saturday.

The Halton Regional Police Service will continue to dispatch officers to collisions involving:

  1. Injury or death;
  2. Suspected criminal activity including but not limited to: fail to remain, impaired driving, stolen vehicle;
  3. Federal, provincial, or municipal vehicles;
  4. Hazardous materials or conditions;
  5. Damage to private, municipal, or highway property;
  6. A person who is unlicensed, uninsured or a suspended driver;
  7. Disturbances between involved persons;
  8. A vehicle damaged to the point that it is not drivable;
  9. Major traffic congestion as a result of the collision;
  10. A person who demands police attendance;
  11. A driving offence where there is reason to believe that a violation has been committed against federal, provincial, or municipal legislation (e.g. disobeying traffic light, careless driving, etc.) and where charges may be appropriate.

In cases where a collision occurs and vehicles are moveable, citizens may be directed by police dispatchers to drive to the closest Halton Centre to complete their report. In cases where vehicles are not moveable, tow trucks will be dispatched to the scene to clear the vehicles and transport parties involved to the CRC. Upon arrival at the centre, citizens are greeted by a member of the Accident Support Services staff who provides assistance to complete the police report, applies the ‘damage reported to police’ sticker, photographs the damage to the vehicle, and offers the customer the opportunity to contact their family, broker or insurance company directly from the Centre. The citizen is provided with a one-stop service opportunity for all of their reporting needs. Completed police reports will be reviewed by police on site for accuracy.

About Accident Support Services International

Accident Support Services International Ltd. is the private enterprise element of a partnership between Police, Insurance Companies and private enterprise. The company is the operator of several collision reporting centers throughout Ontario. Our primary focus is on providing superior customer service to the public while providing cost containment measures for both the Police and Insurance industries.

ASSI currently operates 23 Collision Reporting Centres in Ontario, and one in Lethbridge, Alberta. 24 additional jurisdictions utilize ASSI’s CROMS program as their electronic collision and records management database. For more information on ASSI, please visit

Source: Accident Support Services International Ltd.