Iain Saville appointed Lloyd`s Head of Business Process Reform

10 October 2003, Iain Saville was today appointed as Lloyd�s first Head of Business Process Reform, with a remit to modernise and improve business processes across the Lloyd�s market.

His role will be to push forward and integrate the initiatives that Lloyd�s has launched over the past three years to improve the business process.

During an outstanding career in the City, Iain has worked for the Bank of England and was CEO of CREST, the stand alone share settlement system. He will report to Lloyd�s Chief Executive, Nick Prettejohn. One of his responsibilities will be as Chairman of Kinnect, which will deliver major efficiencies for risk placing in the Lloyd�s Market.

Welcoming the appointment, Nick Prettejohn said:

�This appointment is a significant milestone in our drive to make business processing in the Lloyd�s and London Market more efficient. It is clear evidence of our determination to deliver the significant economic benefits of efficient and modern business processes and improve customer service standards.

�We have made a good start but there is still more to be done. There are a number of important initiatives underway, such as London Market Principles (LMP) and Kinnect, which need to be driven as a coherent programme. Iain has gained an international reputation, most notably during his time at CREST for working with financial services customers to develop and deliver low cost business process solutions. He has unrivalled knowledge, skills and drive in this area.

�I am delighted that Iain is joining Lloyd�s at this time and I look forward to working with him to deliver the challenging agenda that lies ahead. �

Mr Saville said:

�I am delighted to be joining Lloyd�s at a time when there is a clear commitment to business process reform and a number of good things going on which need to be pulled together. I believe that the market is now ready for significant reform and I am looking forward to working with my colleagues within Lloyd�s and the market as a whole to improve performance in business processing.

�The Kinnect team, under Ashok Gupta have made very good progress in developing the technology and getting the first wave of customers in place, ready to go live. A priority for me as Chairman of Kinnect will be to drive that work through to deliver real value to the whole Lloyd�s market place.�