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Insurance Distribution Overview

e-nabling the Insurance e-Distribution Chain

Information and Articles   |   Directories of Providers

Insurance distribution has changed radically with the advent of the Internet. The "Field of Dreams" early vision of insurance sales (if you build it, they will come) has been superseded by e-business reality -- just because you built a Web site didn't mean customers would beat a path to your virtual door to buy their insurance.

These days, business-to-business elements of e-business are capturing the lion's share of the attention. But don't think the consumer is being ignored. Brokers are now emerging from the threat of disintermediation with a renewed focus on the client and prospect -- and armed with new partnerships, kitbags bursting with additional products, and a formidable set of Internet tools. Direct writers are also vying for share with increasingly sophisticated Internet, CRM, and other tools, as are a crop of new players. Never before has the customer been at the centre of such a fierce battle.

Here, then, are some of the tools, solutions, and services that are being deployed in the fight for wallet share. The information featured in this section will focus primarily on distribution as it relates to the Internet and insurance business in Canada, given the nature of this site.

If you have a comment, paper, product or service which is Insurance Distribution related and you would like us to consider posting it, then submit to Doug Grant at doug.grant@insurance-canada.ca.

distribution


Information & Articles

Articles, editorials, commentary, research and published material pertaining to Canadian insurance distribution.

For older articles, see the archive of information & articles.

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