Claims, that process which fulfills the promise made by the insurance policy, seems to have often suffered from secondary status compared to the sizzle of distribution.
But the world changes – the client is now king, and the focus is on customer service, satisfaction and loyalty. The claim professional's value through knowledge, experience, skill, and the right data will come more strongly to the fore. And the consumer will be increasingly linked to the process as well.
IBC Assists in Recovery of Stolen Vehicles Worth $3.4M
Insurance Bureau of Canada is proud to have participated in Project Cyclone, a successful joint auto theft investigation involving multiple police services which led to the arrest of 24 individuals, the seizure of guns, drugs and cash, and the recovery of 60 stolen vehicles. (Read more)
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