Claims, that process which fulfills the promise made by the insurance policy, seems to have often suffered from secondary status compared to the sizzle of distribution.
But the world changes – the client is now king, and the focus is on customer service, satisfaction and loyalty. The claim professional's value through knowledge, experience, skill, and the right data will come more strongly to the fore. And the consumer will be increasingly linked to the process as well.
Latest News:
- Aon Clients Recover More Than $3B in Transaction Liability Insurance Globally as Claims Activity Continues to EvolveRecord year in 2025 for Transaction Liability Insurance recoveries in North America; Claims notifications in EMEA and APAC rise year-over-year Data quality, analytics and proactive partnership remain critical to reducing claims exposure and protecting deal value Dublin, Ireland (June 10, 2026) – ...
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News and Articles
- Aon Clients Recover More Than $3B in Transaction Liability Insurance Globally as Claims Activity Continues to Evolve
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- Ontario’s Top 10 Costliest Cities for Auto Theft in 2025: IBC
- Marsh Alpha sets new standard – unlimited ‘any one claim’ cover now included in global directors and officers insurance facility
- Sedgwick announces Omni, a fully integrated digital ecosystem for claims
- Travelers Launches AI-Powered Claims Intelligence Tool in e-CARMA®
- Track claims “like food delivery” with new Insly claims portal
- Duck Creek Launches Insurance-Native Agentic AI Platform and Unveils New Applications to Transform Underwriting and Claims
- Claimence Launches the First Purpose-Built AI for Financial Lines Insurance Claims



