Claims, that process which fulfills the promise made by the insurance policy, seems to have often suffered from secondary status compared to the sizzle of distribution.
But the world changes – the client is now king, and the focus is on customer service, satisfaction and loyalty. The claim professional's value through knowledge, experience, skill, and the right data will come more strongly to the fore. And the consumer will be increasingly linked to the process as well.
Latest News:
- UK-based Davies to Acquire SCM Insurance ServicesDavies inks deal to acquire Canada’s largest claims processing & risk solutions business, SCM Insurance Services, in its biggest strategic M&A to date London, UK (Nov. 10, 2025) – Davies, the leading specialist professional services and technology company serving insurance and highly ...
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News and Articles
- UK-based Davies to Acquire SCM Insurance Services
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- IBC Urges Action As Auto Theft Claims Rise In Atlantic Canada
- Genpact Launches Genpact RapidReplace with Amazon Business to Transform Personal Property Contents Claims
- Crawford & Company® Large Loss Report Highlights The Need For Adaptability To Respond To Volatile Claims Environment
- Stewart Specialty Risk Underwriting Ltd. Brings Claims In-House
- Mitchell Launches Cloud-Native Guidewire Integration to Help Insurers Expedite Claims Processing



