"Chronicle" weekly newsletter - Where insurance and technology meet

NOVEMBER 28, 2017

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Canadian Brokerage Fires Warning Shots
Surex Direct has hired a Director of Data Science to propel their artificial intelligence and machine learning initiatives forward in an effort to flip the traditionally stale insurance industry on its head.
Read more.

State Farm In Canada Becomes Desjardins
Desjardins has announced that the former State Farm Canadian insurance business will gradually be rebranded Desjardins Insurance. The brand transition will be completed by December 31, 2019.
Read more.

Aviva Canada Releases Annual Fraud Report
Canadians from coast to coast are deeply concerned about the impact of fraud on the auto insurance system and want to fight fraudulent claims to lower insurance premiums for honest drivers, according to the 2017 Aviva Fraud Report.
Read more.

Starr Companies Launches Accident & Health
Starr Companies has announced the launch of its Accident & Health Division in Canada. Coverages include business travel accident; group basic and voluntary accidental death & dismemberment; critical illness; and emergency out-of-province medical.
Read more.

Sharp Mobile Signs Duliban Insurance Brokers
Sharp Mobile Technology Ltd. is pleased to welcome Duliban Insurance Brokers to its growing list of clients. Duliban is a leading independent broker in Southern Ontario, with multiple offices throughout the Niagara and Haldimand regions.
Read more.

Invesco Helps Optimize Advisor-Client Experience
Invesco Canada has launched advisorDUO, a state-of-the-art solution to enable financial advisors nationwide to take advantage of the move to digital advice and connect directly with clients via a digital interface.
Read more.

Autonomous Vehicle Insurance: Time To Act
Aite Group's latest report discusses original equipment manufacturers' progress toward automated vehicles, the challenges facing insurers, and consumers' attitudes.
Read more.

IBANS Endorses CSIO eDelivery Solution
The Centre for Study of Insurance Operations is pleased to announce that the Insurance Brokers Association of Nova Scotia has endorsed its consumer eDelivery solution.
Read more.

IBABC Endorses CSIO eDelivery Solution
CSIO is pleased to announce that the Insurance Brokers Association of British Columbia has endorsed its consumer eDelivery solution.
Read more.

Allstate Canada Safe Driving Study
Despite improvements in certain regions, the latest Allstate Insurance Company of Canada Safe Driving Study has found that collisions are still on the rise across Canada.
Read more.

Registration is open for the 16th annual Technology Conference
Feb. 27 & 28, 2018 — Beanfield Centre, Toronto

Register now.

The Intersection: Blog

What's going through the Intersection
of insurance and technology?

Ready For The New Future Of Work?
When I have played ‘evangelist’ for new technologies, inevitably I would face the question, “Will this eliminate my job?”
I would reply that technology enables faster, smarter work, eliminating boring and repetitious tasks, but not jobs.
Today, I would say “Yes, technology could eventually destroy your job. Your best bet is to stay ahead of the new technologies.”
Unfortunately, I think most folks would stop listening after the first comma. Read more.

Optimizing Human-Digital Interaction For InsurTech Success

A Kanetix / Webinar

You planned hard to provide a fully digital insurance experience. Technology, data, algorithms, and user experience tools are lined up. So you are ready to mount a campaign?

The short answer is ‘No.’ You have missed utilizing human behaviour.

On December 7, two experts will share how a behaviour pattern strategy drives superior results.

Register now for an experience which will take you to new levels of success.

Kanetix Ltd.

From Doug

The 2017 Grey Cup was a thrilling contest, with the winner uncertain until the final moments.

We are in the game of insurance, and it is all about the customer (finding, enticing, serving, retaining).

Our people drive our success, but technology is simultaneously changing the playing field, the rules, the competition, and even the customer.

New InsurTech entrants may threaten the success of insurance organizations, but experienced insurance incumbents are innovating and taking the InsurTech route too.

For ideas and tips around moving the ball in the right direction, join and Kanetix Ltd. for our Dec. 7 webinar.

Then join the innovators at our 16th annual Technology Conference, Feb. 27-28, 2018.

Doug Grant, CIP

Doug Grant

The Chronicle weekly newsletter features news, events, and general information relating to insurance, technology, and innovation in the Canadian insurance industry and the marketplace. Subscribe here or view past issues.

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