"Chronicle" weekly newsletter - Where insurance and technology meet

OCTOBER 31, 2017

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Cyber Concerns Wane Even As Risks Evolve
Zurich Insurance has released the seventh annual Advisen cyber survey, revealing corporate concerns about cyber may be waning even as the nature of cyber attacks has evolved to include ransomware and malware. Read more.

Data Breaches Increase Due To Social Engineering
Specialist insurer Beazley's third-quarter Breach Insights report reveals the rapid growth of social engineering attacks – scams involving deception – as a cause of data breaches reported to the insurer by its clients. Read more.

Automated Vehicles Spell Doom For Taxis, Buses
Automated vehicles, backed by smartphone apps for “mobility on demand,” will begin to eat into taxi and public bus services in the early 2020s, then begin to disrupt car ownership in the late 2020s Read more.

Aviva Canada Expands Commercial Coverage
Aviva is pleased to announce the launch of Commercial Accident, a newly developed, comprehensive offering for customers through its broker partners which complements Aviva's current suite of products. Read more.

Petley-Hare, InsuranceJack Sign With Sharp Mobile
Sharp Mobile Technology Ltd. is pleased to welcome Insurance Jack – and its parent company, Oshawa-based Petley-Hare Ltd. – to Sharp Mobile's growing list of clients. Read more.

Manulife Vitality Offering Apple Watch
Manulife has announced the launch of its new Manulife Vitality Active Rewards with Apple Watch program, a further enhancement to the Manulife Vitality program. Read more.

J.D. Power 2017 U.S. Auto Claims Satisfaction Study
Despite a nationwide advertising blitz for mobile auto insurance apps and widespread use of digital channels to purchase insurance, U.S. auto insurance customers have been slow to adopt digital claims reporting, according to the J.D. Power 2017 U.S. Auto Claims Satisfaction Study. Read more.

ISI, Invoice Cloud Partner On Engagement
Insurance Systems Inc., a solutions provider to the property & casualty insurance industry, has partnered with Invoice Cloud to strengthen their integrated digital service offerings for ISI Enterprise. Read more.

JLT Canada, Certisync Announce Joint Venture
JLT Canada has announced a joint venture with Certisync International, a communication platform and methodology exclusively dedicated to providing 100% access, visibility and transparency to required vendor and tenant documentation status. Read more.

Digital Brokerage Strategy On Applied Epic
McLean Hallmark Insurance Group has selected Applied Epic, the world's most widely used brokerage management system, as the foundation for its digital transformation strategy. Read more.

Majesco, Denim Enter Strategic Partnership
Majesco has announced a partnership with mobile and social media marketing platform Denim, the first to integrate with Majesco's Digital1st EcoExchange. Read more.

Carriers Benefit from ClearPay Transactions
ClearPay, the Canadian leader in automating payment settlements and reconciliation for the Insurance Industry, is pleased to announce that there are now 100 carriers receiving ClearPay transactions. Read more.

Alice Keung Joins Advisory Board
Rowan Saunders, President and Chief Executive Officer of Economical Insurance, is proud to announce that Alice Keung, the company's Senior Vice-President and Chief Transformation Officer, has been appointed a member of the Advisory Board. Read more.

Flood-Damaged Vehicles Are Safety Risks
SGI is warning Saskatchewan residents that flood-damaged vehicles originating from areas affected by Hurricanes Harvey and Irma could be hitting the re-sale market. Read more.

Drivers Unsure How To Prevent Wildlife Collisions
A new national survey from State Farm Canada sheds light on how Canadians react to wildlife while driving. Read more.

Shame Impedes Talk About Money Challenges
Feelings of shame and embarrassment often impede Canadians from acknowledging their personal financial struggles, according to Manulife's latest study on health and wealth. Read more.

The Intersection: Blog

What's going through the Intersection
of insurance and technology?

Is InsurTech Dead Already? (Maybe It Just Smells Funny)
It was bound to happen. A recent article strongly suggests that InsurTech is losing momentum and, as a result, the promised transformation of insurance may be stalled. And the result? The author says that, in spite of innovative technology, InsurTechs have “failed to capture the market.” What is one to do? Read more.

InsurTechTO - Monday, November 6, 2017
November 6, 2017 – Westin Harbour Castle

Five days left until InsurTechTO! Almost sold out; adding extra seats.

Join your colleagues and peers: register today!

Limited space remaining! Don't miss out on the first independent InsurTech event to come to Toronto, featuring can't-miss sessions with expert leaders and innovators, including:

  • Startup Pitches;
  • Blockchain in Insurance;
  • A.I. & Analytics;
  • Digital Transformation;
  • Innovation and Culture;
  • Customer Engagement.

For complete details and registration, visit

InsurTechTO - Monday, November 6, 2017 - The Premier Event Showcasing the InsurTech Community in Toronto

From Doug

This past weekend my heritage group held a fall planning and budget meeting. There are more than enough challenges – don't get me started on trying to insure a national association's various branches of different legal structure from coast to coast.

One main issue is membership, which is common to many such organizations. When operations are funded primarily from members' fees, it is crucial to stay relevant. With the onslaught of content available instantly through a growing number of communications options, many points of value have disappeared.

Add the complexities of rapidly evolving technologies, increasing regulation, and escalating operating costs, and survival becomes an issue, to say nothing of growth.

I could substitute “insurance” for “heritage” and make the same point. Is InsurTech a friend?

Dive deeper with us on Monday at InsurTechTO.

Doug Grant, CIP

Doug Grant

The Chronicle weekly newsletter features news, events, and general information relating to insurance, technology, and innovation in the Canadian insurance industry and the marketplace. Subscribe here or view past issues.

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