Insurance-Canada.ca - Where Insurance & Technology Meet

Big Data, Big Intelligence, Artificial Intelligence, Cognitive Computing, Connected World…..Hadoop at the core!

Few would disagree that big data is maturing. Looking back over the past 11 years of Hadoop, we’ve seen many participants in the ecosystem – those with proprietary, others with ‘mostly’ open-source and, of course, 100% open-source distributions. In 2015, the Open Data Platform Initiative (ODPi) was created by a group industry leaders working collaboratively… Read more »

Corporate Culture and Social Media

There is increasing evidence that use of social media has the capability to improve customer service, enhance marketing, and even streamline internal processes for insurers and agents/brokers.  So why isn’t the insurance industry beating a path to the new media?  Perhaps we have a culture clash. Karen Furtado, partner at Strategy Meets Action (SMA). Furtado… Read more »

Insurer-Broker Technology Collaboration Beyond Transactions – New Canadian Research Study

Brokers and insurers collaborate in varying degrees to acquire, serve, and retain Canadian property & casualty customers. While the industry continues to improve broker-insurer transaction efficiencies, a potential new area of collaboration is the sharing of information and insights gained through customer analytics. Based on a new SMA research study in Canada, “Analytics to Enhance… Read more »