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Majesco Intelligent Sales & Underwriting Workbench Selected by Desjardins Group to Elevate Operational Effectiveness and Enhance Client Experience
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Accenture Expands Partnership with McDonald’s to Accelerate Technology Adoption and Reinvent Customer Experiences
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Insurers Struggle to Deliver Seamless Digital Experience as Repair Cycle Times Rise: J.D. Power
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Trufla and Vertafore Canada Partner to offer an integrated experience that will enhance broker AI and customer insight capabilities
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Guidewire Innsbruck Release Empowers Insurers to Transform Customer Experiences with Jutro Digital Platform
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Consumers are spending less, but small businesses can adapt: BDC
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Manulife Partners with Leading Health Tech Provider to Deliver Next-Generation Health-Care Experience
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Generative AI Reveals Six Insurance Industry Innovation Trends
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The Long and Winding Road to Claims Resolution
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New Majesco Report Reveals Growth Opportunities for Property Insurers by Closing Customer Expectation Gaps
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Aviva Canada opens doors to a faster, more convenient auto repair experience
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Quadient Customers Can Realize New Customer Experience Possibilities with Inspire Release 16
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Consumers everywhere want humanized experiences when navigating the insurance industry
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The Evolution of Mobility and Transportation: What it Means for Insurers
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New Trends in the Evolution of Mobility and Transportation
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Insurers Shift Focus from Growing Revenue to Improving CX, Operational Efficiency: Gartner
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A Centralized Team Measuring Business Metrics Is Now Necessary for Success As CX Complexity Increases
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Companies should tailor CX Strategy not only to their customers’ needs, but also to their own size and industry
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P&C Insurer Digital Investments Not Enough to Offset Rising Rates: J.D. Power
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Messagepoint Introduces Headless CCM Capabilities to Support Highly Personalized Digital Experiences
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From Policy-Driven to Customer-Centric Approach in the Insurance Industry
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Individual Life Carriers Working On Digital CX Need to Improve Post-Issue Service
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Definity Taps Google Cloud To Power Insurance Innovation
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Cybercrime Report Reveals Spike in Digital Fraud: LexisNexis Risk Solutions
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Economical Insurance Selects Solera to Simplify Claims Experience for Customers
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Insurance Carriers Continue Enhancing Mobile Channels to Engage Users
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Aite-Novarica Group Announces the Launch of Customer Experience Practice
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Polly Delivers First Personalized Insurance Enrollment Integrated Into The Auto Retail Experience
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Insurers Improving Customer Experience and Employee Productivity with Digital Transformation
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Four steps for improving insurance policyholder customer experience
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Quadient’s Inspire Flex Software Release Delivers Customer Experience Built for a Digital-First World
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Quadient’s Inspire Days Virtual Event Promises a Wealth of Information for Building a Positive Customer Experience
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2022 Insurer Priorities Focused on Distribution, Digital Experiences, and Data Insights
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CCC Launches Recovery Assistant to Accelerate Third-Party Casualty Claims Experience
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Insurers Modernizing Core Systems Must Consider Customer-Facing Experiences
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Doxee and Messagepoint Announce Global Technology Partnership
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Canadians interested in receiving embedded insurance offers from banks, research indicates
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Three Customer Experience Trends Transforming Insurers’ Customer Communications
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Life Insurers Are Replacing Core Systems to Improve CX, Flexibility and Configuration
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U.S. Identity Theft: Consumer Trends in Health, Life, and P&C Insurance
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SNAP Premium Finance Leads Market with Innovative New Customer Experience Platform
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National Catholic Society of Foresters Taps Breathe Life Hybrid Distribution Platform to Transform the Member Experience
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Personalization will be Key to the Post-pandemic Customer Experience Journey
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Majesco Collaborates with Infosys to Accelerate Digital Experience for Insurers
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Most Customers Believe Digital Experiences Don’t Impact Their Purchase Decisions
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NFP Enhances Customer Experience and Advances Digital Transformation with the Launch of NFP Connect
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Customer Experience in P&C Insurance is a Marathon – but the Finish Line Keeps Moving
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P&C Insurers Stuck at Providing Only “Good Enough” Digital User Experience: J.D. Power
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Insurers increasingly competing on Customer Experience, navigating complex set of solutions
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Insurers must blend physical and digital distribution models to provide superior customer experience in a post-pandemic world