Technology In Action Series by Insurance-Canada.ca
“AI: The Foundation of Next-Gen Insurance”
Wednesday, May 30, 2018 — BrainStation, Toronto
AI: The Foundation of Next-Gen Insurance will review artificial intelligence activity by insurance practitioners, dig deeper into how AI is changing the information available to the industry, and explore the implications for the future.
Agenda
Welcome and Introduction — 8:00am
AI: Opportunities And Threats For Our Industry

Benjamin Von Euw
– Benjamin Von Euw, Enterprise Architect, Industrial Alliance
Artificial intelligence is now part of our daily life. It is reshaping industries and economies – but insurance transformation has just begun.
For insurance – an industry that relies on data – AI offers the opportunity to increase precision in marketing, underwriting, risk mitigation, service, claims, and more.
But it's not magic.
Insurance organizations must prepare to break new ground, to embrace the unknowns and innovate in order to weather the upheaval that is to come.
Benjamin will share his hands-on experiences with early AI implementations and their impact.
Mitigate Risk with Machine Learning and Drones

Brent Williams
– Brent Williams, Director, Product Management (Commercial), Aeryon Labs Inc.
Today's use of unmanned aerial vehicles can mitigate risk in many industries, including insurance, but adding machine learning can have significant impacts on reduction in O&M costs.
How can UAVs mitigate risk and how can machine learning be applied to reduce costs?
Flying Inspections and AI back to the Office

Sven Roehl
– Moderator: Sven Roehl, Co-Founder, Cookhouse Lab
– Dave Lund, Regional Manager, Claims / Operations Canada, AIG
– Nick Milinkovich, Leader - Insurance Analytics Practice (Canada), McKinsey & Company
– Brent Williams, Director, Product Management (Commercial), Aeryon Labs Inc.
Drones are changing the nature of property inspections for underwriting and – more frequently – claims purposes, literally offering new perspectives while keeping people out of harm's way.
This panel will look more closely inside the underwriting and claims domains at the value and impact of that application of technology, and then at the broader potential of the AI suite of tools.
Coffee Break — 9:35am
Leveraging the Power of AI to Innovate in Insurance

Andrew Lo
– Andrew Lo, President and CEO, Kanetix Ltd.
As much as we talk about it, Artificial Intelligence can still be elusive in the Insurance and Financial Services space. But Kanetix Ltd. has actually been able to successfully implement AI in its everyday business.
Applying cutting-edge algorithms to a unique combination of email, social media, alternative and first-party data to personalize and optimize engagements – that’s what AI can do for you, and we can show you how.
Precision Medicine: The Impact of AI in Healthcare

Farnoud Kazemzadeh
– Farnoud Kazemzadeh, PhD; CEO, Elucid Labs
Farnoud will present how machine intelligence has been used in the healthcare system for the past decade and how it is being proposed to be used today. He will then paint a picture of how AI can be used in the future to allow everyone to be proactive and participate in their own healthcare, while seeking prevention through personalized precision medicine.
This session will be followed by a panel with insurance industry experts to discuss how AI is impacting health and life insurance.
Where AI and Health Meet in Insurance

Dave Lund
– Dave Lund, Regional Manager, Claims / Operations Canada, AIG
– Nick Milinkovich, Leader - Insurance Analytics Practice (Canada), McKinsey & Company
– Farnoud Kazemzadeh, PhD; CEO, Elucid Labs
– Moderator: Patrick Vice, Partner, Insurance-Canada.ca
In life and health insurance underwriting and claims, as well as in P&C bodily injury claims, medical information is a cornerstone for rating, assessment, rehabilitation and recovery.
This panel will discuss some of the ways that AI and its attendant technologies will have an impact, both within the medical domain and also more broadly across underwriting and claims.
Insurance 2030: The Impact Of AI On The Future Of Insurance

Nick Milinkovich
– Nick Milinkovich, Leader - Insurance Analytics Practice (Canada), McKinsey & Company
Rapid advances in AI & related technologies will lead to disruptive changes in the insurance industry over the next decade. The winners of the future will be carriers that focus on creating integrated customer experiences that exceed expectations, innovate into new product categories, and harness cognitive learning insights from new data sources to streamline processes and lower costs. To deploy AI at scale carriers will need new ways of working and must solve significant legacy issues. Learn how carriers are attacking their biggest roadblocks and shifting the pace of innovation.
Event Close — 11:50am
Faculty
Find information and biographical details for our presenters, moderators and hosts on the Faculty page.
Questions?
If you have any questions about this event, please contact [email protected].