The emerging insurance world may be defined by 3 vectors:
- Risk: Traditional exposures will be complemented by new risk components driven, in part, by emerging digital tools;
- Technology: At the same time that Moore's law continues to drive more powerful computing at reduced cost, AI is becoming increasingly self-sufficient;
- Engagement: Customers – especially millennials – are not only always right, they are usually distracted; insurance professionals must discover new schemes to move beyond “engaging” to “inconspicuously ;enveloping” that we protect.
Consider these real-world scenarios:
- Personalized and automated communications enhance engagement and improve CX;
- Internet of Things devices offer hands-off precision in underwriting and pricing risk;
- Cognitive computing allows insurance bots for 24/7 direct customer service;
- Advanced analytics and technology underpin processes in complex claims situations;
- Digital innovation decreases cycle time for bringing insurance products to market;
- Digital communication channels are increasing effectiveness in advertising & marketing.
ICTC2018 will showcase practitioners, suppliers, and analysts who are focusing technology's positive impact on critical business challenges such as:
- Managing omni-channel service & distribution strategies; Developing risk management services for customer value and retention;
- Leveraging experienced underwriters and claims examiners with BI tools;
- Using artificial intelligence / intelligent machines to restructure work;
- Creating technology-driven business models;
- Deploying digital marketing strategies;
- And more...
Call For Presentations
Sponsors of the 2018 Insurance-Canada.ca Technology Conference at the silver level or higher are invited to participate in the agenda. Help us prepare this premier event – submit your suggestion for a session you would like to present or participate in. Download the form.
Who Should Attend
The Insurance-Canada.ca Technology Conference is designed for:
- Senior leaders with responsibility for business transformation;
- Senior line managers responsible for delivering business case benefits from technology implementations;
- Technology professionals evaluating analytic, business intelligence, or cognitive computing technologies;
- Anyone in risk management or finance who needs to ensure that the IT strategy meets your ORSA requirements;
- Business, technology, or actuarial analysts in need of techniques and tools to take a holistic view of technology's impact on new products and services.
Schedule & Location
Tuesday, February 27, 2018
1:00pm - 6:30pm; ICTA Awards at 4:30pm
Registration opens at noon.
Wednesday, February 28, 2018
8:30am - 5:30pm
Registration and Continental Breakfast open at 7:30am.
The first day of the Technology Conference will conclude with a ceremony and reception highlighting the presentation of the annual Insurance-Canada.ca Technology Awards.
If you have questions about the Technology Conference, please contact [email protected].