INSURANCE INDUSTRY NEWS

Mcgill & Partners Launches Agentic AI Powered By Salesforce
McGill and Partners, the independent global specialty insurance and reinsurance broker, is pleased to announce the launch of its own AI agent, making it the first broker in the London market to introduce Agentic AI technology using Salesforce's AI system, Agentforce. Read more.

Building New Homes In The Path Of Floods & Wildfires Could Cost Billions: Climate Institute
Governments across Canada are racing to build more housing to improve affordability, but a new study by the Canadian Climate Institute has found those efforts risk putting hundreds of thousands of homes in harm's way, costing billions of dollars each year, unless policy is improved to direct development away from the threat of wildfires and floods. Read more.

Reimagining Insurance Markets For A More Resilient Future: InnSure
As climate risks escalate and protection gaps grow, traditional risk financing systems are struggling. InnSure's new white paper presents a critical analysis of current market failures and charts a bold path forward through cross-sector innovation and collaboration. Read more.

Insurance Coverage Key To Financial Resilience Amid Rising Climate Risks: Study
A new study from the Financial Resilience Institute, enabled by funding from Co-operators, reveals that nearly half of Canadian households feel they lack sufficient insurance coverage to protect against unexpected events, despite a clear correlation between reported adequate insurance and improved household financial resilience. Read more.

CSIO Publishes Commercial Lines Data Standards for Cyber and Errors & Omissions
CSIO is pleased to announce that its Commercial Lines (CL) Working Group has added Cyber and Errors & Omissions (E&O) to the list of segments with published CL Data Standards – a key 2025 priority for broker efficiency. This brings the total number of segments with real-time quoting enabled through an Application Programming Interface (API) to 14. Read more.

Auto Theft Trends Improved In 2024
Équité Association is pleased to announce the release of its 2024 Auto Theft Trend Report, revealing a continued nationwide year-over-year decline in auto theft following years of historic highs. Read more.

Collision Claims Surged While Severity Plateaued For EVs: Mitchell
Mitchell is pleased to announce the release of its latest Plugged-In: EV Collision Insights report, featuring an overview of notable annual trends in battery electric vehicle (BEV), mild hybrid electric vehicle (MHEV) and plug-in hybrid electric vehicle (PHEV) collision claims. Read more.

Canada’s Leading Independent Broker Network Puts Canadian Clients First
As Canada and the United States navigate increasing trade tensions, Canadian Broker Network is reaffirming its unwavering commitment to Canadian insurance clients. As the country's leading network of independent insurance brokers, CBN offers Canadian businesses and individuals a trusted insurance solution that is free from foreign control or influence. Read more.

Axis Insurance Acquires Fuse Insurance
Axis Insurance Managers Inc. is pleased to announce the acquisition of Fuse Insurance, a Calgary-based, technology-driven commercial insurance brokerage. Founded in 2017, Fuse has built a strong reputation for managing complex risks in industries such as ecommerce, healthcare, and cannabis. Read more.

DKI Canada Expands In Regina
DKI Canada is pleased to announce the addition of DKI – Regina to its growing network of property restoration experts. This expansion marks a significant milestone in DKI Canada's continued growth across the country. Read more.

First Onsite Acquires Great Canadian Roofing & Siding
First Onsite Property Restoration, Canada's leading property restoration company, is pleased to announce that it has acquired a majority stake in Great Canadian Roofing & Siding. Read more.

GUS Restoration Network Welcomes Omyload
GUS, the largest Canadian-owned and operated network of property restoration professionals, is proud to welcome Omyload, an innovative clothing and textile cleaning company to its group. Read more.

In the InsurTech Spotlight this week:

InsureCert
InsureCert provides a 360° view of insurance, seamlessly integrating underwriting, marketing, payments, and renewals through secure, custom portals and apps. InsureCert's CORE (client-optimized risk engine) is an advanced underwriting engine that can play a pivotal role in shaping quoting and retention strategies. We're in the business of making insurance easier for underwriters. Our flexible architecture & Excel synchronization lets you create your optimal solution. Learn more.

Calling all InsurTechs! Click here to participate.

Featured job opportunities:

Senior Commercial Auto Underwriter
Aviva Canada
London, ON

Insurance Advisor/Broker, Personal Lines
CJ Campbell Insurance
Calgary, AB

From Doug Single AI Agent and Agentic Systems (Multi-Agent) In Canada, CSIO eDocs facilitate the digital transfer of documents between insurers and brokers. Traditionally, automation tools have been used for decades to categorize and file documents, with manual intervention required when predefined rules don't apply. AI is now transforming this process. A single AI agent can replace traditional automation, identifying and filing documents just as programmed tools did. A second AI agent, specialized in billing issues, learns from human operators, gradually handling more tasks while escalating complex cases to humans. Over time, an agentic system emerges, where AI agents collaborate: the first AI agent directs documents to the specialized agents, reducing manual intervention. As each AI agent improves, it feeds knowledge back to the system, enabling more automation. With multiple AI agents tackling different issues, human workload shifts from repetitive tasks to oversight and complex problem-solving. This evolution in digital automation reduces processing time, enhances accuracy, and reshapes roles, allowing AI to take on more work while humans focus on higher-value tasks and look for new ways to derive a competitive edge. (Summarized by ChatGPT) Doug Grant, CIP Partner Insurance-Canada.ca