INSURANCE INDUSTRY NEWS

Strategic Roadmap For Canadian Insurance Providers
Insly, the insurance industry's leading provider of low-code software, has unveiled its latest report, Insurance Trends 2025: The Landscape for Insurers, MGAs, and Insurtechs. This comprehensive eBook offers a deep dive into the evolving risk landscape, emerging market trends, and the transformative role of technology in the insurance sector. Read more.

Neutrinos Introduces Agentic AI Composer, Powering Enterprise-wide AI Transformation
Neutrinos, a leading technology company that powers intelligent automation for enterprises, has unveiled its AI Agent Composer, designed to help insurers build and deploy AI agents that assist in decision-making, automate complex tasks, and collaborate with human teams. Read more.

Wisedocs Leverages AI To Simplify Medical Claims Reporting
Wisedocs, the only AI claims platform with expert human oversight, is excited to announce the launch of two comprehensive features designed to intuitively handle complex medical records and claims documents faster: WiseChat Q&A and Custom Reports. These tools further enhance the platform's capabilities, streamlining how insurance carriers, legal firms, and medical professionals work by making medical data accessible and actionable. Read more.

Cost Of Calgary Hailstorm Continues To Rise: IBC
Calgary's record-breaking hailstorm last August resulted in more than 130,000 insurance claims, and the tally continues to rise; the storm is now officially the second-costliest disaster in Canadian history for insured losses, according to Catastrophe Indices and Quantification Inc. Read more.

QuickFacts Announces Strategic Partnership With IBAA
QuickFacts, a leader in innovative tools for insurance brokers, is thrilled to announce its new strategic partnership with the Insurance Brokers Association of Alberta. This collaboration is set to enhance the accessibility of QuickFacts' software by providing exclusive benefits to IBAA member brokerages across the province. Read more.

Three Ontario Mutuals Pursue Strategic Amalgamation
Caradoc Townsend Mutual, Grenville Mutual, and Lambton Mutual have signed a pre-amalgamation agreement, marking the beginning of a strategic partnership to enhance their service offerings while preserving strong local ties. This proposed amalgamation brings together mutuals from across Ontario, each with a longstanding dedication to their communities and a commitment to high-quality, personalized insurance solutions. Read more.

Farmers Mutual Hail To Acquire Palliser Insurance
Farmers Mutual Hail Insurance Company of Iowa (FMH) is pleased to announce the acquisition of Canadian company Palliser Insurance, a leading crop hail insurance provider headquartered in Saskatoon, offering crop hail insurance across Western Canada, supported by the industry's largest network of agents and adjusters. Farmers Mutual Hail previously had a 20 percent share in the company. Read more.

iA Financial Group Announces Acquisition Of Global Warranty
iA Financial Group is pleased to announce the acquisition of Global Warranty, a group of companies that are important independent warranty providers and administrators in the used vehicle market in Canada. Read more.

BrokerLink Broadens Its Reach With Two New Alberta Brokerages
BrokerLink is excited to announce the acquisition of two Alberta-based brokerages, Armour Insurance Group Ltd. and Northgate Insurance Centre, effective February 1st. These acquisitions come hot on the heels of BrokerLink's milestone acquisition in British Columbia, and bring new digital solutions to the BrokerLink team. Read more.

DKI Expands In Toronto With New Addition
DKI Canada is pleased to announce the addition of DKI – Midtown to its growing network of franchisees. This exciting new partnership further solidifies DKI's presence in the Toronto market. Read more.

EMRG Canada, SystemCare Join Forces
EMRG Canada, a leading provider of property restoration services, and SystemCare, a trusted name in professional cleaning and restoration services, are thrilled to announce a strategic alliance. This partnership is designed to deliver unparalleled service solutions, combining the strengths and expertise of both companies to better serve clients across Canada. Read more.

In the InsurTech Spotlight this week:

Agent Autodialer by JasperVOCAL
JasperVOCAL Inc. is a leading provider of innovative insurance technology solutions, including Agent Autodialer, a cutting-edge tool designed to streamline and enhance the efficiency of insurance agents' communication with their clients. Our advanced autodialing system allows agents to effortlessly receive on-demand live transfers, already prospected with our conversational AI, in minutes with the click of a button.
Learn more.

Calling all InsurTechs! Click here to participate.

Featured job opportunities:

Intermediate Underwriter - Personal Lines
Aviva Canada
Markham, ON

Auto Damage Appraiser (Image Desk Appraiser)
Aviva Canada
Oakville, ON

From Doug How will AI change insurance? "Bring 'superpowers' to your P&C team" By Marc Low, KPMG in Canadian Underwriter Nov 2024. Points: • AI is doing PhD-level reasoning "better than any human". • The cost declined 90%+. • GenAI: a top priority for Canadian insurance CEOs. • Impacts the insurance value chain everywhere. • Example: AI helping answer customer queries. "volume going to actual agents reduced by 55%; maintained quality." • AI models are improving exponentially. What Does AI Say About AI in P&C Insurance? Tom Bobrowski asked DeepSeek: "What Does AI Say About AI in Insurance?" Well-written AI response, but without sources, difficult to verify. It notes that the insurance industry is straddling the first three of the five OpenAI-defined phases: • Chat: “already ubiquitous” today. • Reasoning: Generative AI isn't just regurgitating pre-programmed responses anymore; it's starting to think. (examples: Allstate and Progressive) • Agent: AI starts to act autonomously. • Innovation: game-changer. AI doesn't just optimize existing processes—it invents new ones, such as new insurance products tailored to niche markets. • Organizations: AI doesn't just assist humans—it replaces them. The future is here, powered by algorithms. Will AI will transform P&C insurance? Yes. Will the industry embrace the change or get dragged into the new world? We will see, but regardless, the ride is going to be wild. Doug Grant, CIP Partner Insurance-Canada.ca