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Insurance-Canada.ca - Where insurance and technology meet

APRIL 25, 2023

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INSURANCE INDUSTRY NEWS

Insurer Priorities Shift From Insuring Assets To Protecting Entire Mobility Journey
Capgemini's new World Property & Casualty Insurance Report reveals a future where insurers will need to evolve from traditional auto insurance offerings to 'mobility protection' as consumers adopt new mobility solutions that include Autonomous, Connected, Electric, and Shared (ACES) multi-modal options. Read more.

Distracted Driving Statistics You Should Know: Mobileye
April is Distracted Driving Awareness Month, but the results of distracted driving affect people every single day of the year. There is no easy fix to eliminate distracted driving, but more sustainable solutions include a mix of public policy, technology, and education. Read more.

CAA Launches Young Drivers Discount Program
CAA Insurance Company is excited to announce the launch of the CAA Head Start Discount™, a program designed to help young drivers save on their insurance costs. Read more.

Distracted Driving Continues To Surge
Cambridge Mobile Telematics is pleased to announce the availability of its 2023 Distracted Driving Report, which reveals that distracted driving is more prevalent than ever by almost every metric, as drivers spend more time interacting with their phones on more trips. Read more.

Arity Partners With CAS To Promote Safer Driving With Unique Data Set
Arity, a mobility and data analytics company, is pleased to announce it is partnering with Connected Analytic Services, a Toyota affiliate, to provide driving data from connected vehicles to auto insurance carriers on behalf of vehicle owners to enable them to access usage-based auto insurance products. Read more.

CLIEDIS Launches New Business Capability Model
CLIEDIS is pleased to introduce an array of new services that included the CLIEDIS Business Capability Model and accompanying Service Catalog. Read more.

At-Bay Introduces World-First InsurSec Solution
At-Bay is pleased to announce the launch of At-Bay Stance, the world's first InsurSec solution designed to help small and mid-sized businesses close their persistent security technology and skills access gap, all through their cyber insurance policy. Read more.

Economy Taking Toll On Canadians, Employers
Manulife has announced the results of its third annual Manulife Retirement Survey, a snapshot of how Canadian workers with an employer-sponsored retirement plan are feeling about their well-being, overall financial security, and retirement preparedness. It reveals the impact of the uncertain economy on Canadians and potential responses both employees and employers can consider in response to the macroeconomic environment. Read more.

Younger Workers Are Most In Need Of Mental Health Support
New research by The Hartford, a leading provider of workers' compensation and employee benefits, finds Gen Z workers are the most in need of mental health support compared to other generations, yet are less likely to believe their employers care greatly about their mental health. Read more.

Aviva Expanding Electric Vehicle Charging Stations In Ontario
Aviva Canada is pleased to announce the first seven communities that will receive Level 2 electric vehicle charging stations through its Charged for Change program in partnership with Earth Day Canada. Read more.

First Onsite Expands Edmonton Branch Office
First Onsite Property Restoration, Canada's leading independent disaster restoration services provider, has bolstered its Edmonton presence with a new, expanded facility in the city to support businesses and residents amid a rise in catastrophic weather and restoration-related claims. Read more.

Sun Life Pilots “Office Of The Future”
Sun Life is piloting a new, activity-based, people-focused workspace in its Waterloo office, where state-of-the-art renovations include a stronger focus on employee collaboration and well-being, and better support for hybrid work with virtual, in-person and cross-geography teams. Read more.

Beneva Group Insurance Offering Adds Pharmacogenetic Testing
Beneva is pleased to announce it is integrating BiogeniQ's pharmacogenetic tests into its best practices for managing disability and rehabilitation in order to help reduce adverse reactions to medication. In addition to making this solution accessible to more Canadians, Beneva is increasing the scope of its healthcare offering to include other health conditions related to chronic pain. Read more.

CSIO Celebrates Last Year’s Industry Successes
At the CSIO 2023 Members' Meeting and Reception, attendees were treated to highlights of CSIO and its members' 2022 achievements. CSIO commended the InnoTech Committee and its Working Groups for further developing API Data Standards to address the gap in real-time data exchange between broker management systems and insurers' systems. Read more.


The Intersection: Insurance-Canada.ca Blog

What's going through the Intersection
of insurance and technology?

How My View Of ChatGPT Changed In 90 Days ... And What It Means For Insurance
By Mark Breading, Strategy Meets Action
ChatGPT and similar tools are, at their root, designed for conversational AI, driving informed and automated chatbot-oriented interactions. Many types of communications can benefit from this technology: agency help desks, policyholder inquiries, claims status, internal conversations, and more. In addition, anywhere there is a need to summarize information, create digital material, or extract data are now possibilities for AI to automate. In fact, insurers are already deploying it across many use cases. Read more.


Insurance-Canada.ca ‘Technology In Action’ Series
Serving Commercial Insurance
Customers Better

WebinarWednesday, May 3

Focused on accessibility, speed and transparency, Boardwalk Insurance leverages cutting-edge technology supporting a full end-to-end digital experience for its brokers, streamlined operations and exceptional service.

CEO Michael Malfa will describe Boardwalk's journey so far and share his thoughts on the future.

Register now or learn more about the webinar.

Boardwalk


InsurTech Spotlight

In the InsurTech Spotlight this week:

Briza
Briza is a commercial insurance-as-a-service API that connects carriers' underwriting systems to enable instant online quote, bind, and pay for P&C insurance. Learn more.

Calling all InsurTechs! Click here to participate.


From Doug

The CSIO 2023 Members' meeting reinforced the hallmark of good organized and efficiency. The guest speaker BMO Financial Group's chief economist Douglas Porter was fascinating.

From a technology POV, the review of CSIO's core mandates highlighted ongoing progress.

Commercial Lines is one centre of digital transformation activity. The main awards celebrated the successful demonstration of real-time quoting capabilities of Commercial Lines and Certification – Level III.

Congrats to Applied Systems Canada, Northbridge Insurance, Unica Insurance, Vertafore Canada, and The Wawanesa Mutual Insurance Company for leading the industry in standards adoption.

Of particular note are the CSIO pillars in the strategic plan:

Data Standards
• Secure and Reliable Solutions
• Shape Solutions for a Seamless Experience, and Education

Congratulations CSIO on another good year.

Insurance-Canada.ca applauds the “wild ducks” who take innovative ideas and develop them for competitive advantage. Equally important, though, is the CSIO work to standardize such early-stage skunkworks. The industry ecosystem benefits, and the consumer wins.

Doug Grant, CIP
Partner
Insurance-Canada.ca

Doug Grant

The Chronicle weekly newsletter features news, events, and general information relating to technology and innovation in the Canadian insurance industry and marketplace. Subscribe here or view past issues.

If you would like to recommend an item for inclusion – with a focus on technology in insurance relevant to the Canadian Property & Casualty insurance industry – please contact [email protected].

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