INSURANCE INDUSTRY NEWS
Koïos, Applied Systems Digitizing Sales & Service Workflows
Applied Systems is pleased to announce a new collaboration with Koïos Intelligence to optimize and simplify insurance sales and service processes with artificial intelligence and natural language processing. The integration between Koïos Intelligence and Applied Epic and Applied Rating Services will enable brokers to deliver a voice-enabled virtual assistant for customer quoting, creating a faster and more digital customer experience.
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Foxquilt Launches eCommerce Insurance Product
Foxquilt, a leading North American InsurTech focused on empowering small businesses with customized insurance products uniquely matched to their needs, announced the launch of a new eCommerce insurance product. Business owners will be able to secure coverage tailored to their specific needs, entirely online, on their own time and at better prices than they are used to.
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Mitchell, Tractable Delivering On Promises Of Touchless Estimating
Mitchell, a leading technology and information provider for the P&C insurance and collision repair industries, is pleased to announce the debut of its end-to-end claims automation solution which allows North American carriers to use Mitchell Intelligent Estimating with Tractable AI for straight-through processing in automotive insurance claims, helping to expedite payments and meet consumer expectations for a seamless, digitally driven experience.
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CSIO Publishes Industry-First API Security Standard
CSIO is pleased to announce that its INNOTECH Committee and API Security Working Group have achieved an important milestone by finalizing and publishing the insurance industry's first API Security Standard, which provides a standard authentication and authorization API model for vendors and insurers.
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InsurTech Innovators Blink Parametric, baoba Enter Partnership
Blink Parametric is pleased to announce it has entered into a partnership with baoba, a global travel InsurTech with offices in the US, Canada and Hungary. baoba serves as a B2B marketplace for travel sector organizations looking to add innovative solutions for their customer base including online travel agents (OTAs), travel insurance companies and airlines.
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Ecclesiastical Launches Online Specialist School
As a specialist provider of unique insurance solutions, Ecclesiastical Insurance is committed to ensuring that our brokers and customers have access to resources and tools that will keep people safe, and facilities protected. As part of that ongoing commitment Ecclesiastical has created the Ecclesiastical Specialist School™, an online series of courses designed to help brokers and customers navigate complex scenarios with tools and best practices.
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Mailtropolis Selects Quadient Impress to Automate Transactional Mail Capabilities
Quadient is pleased to announce that high-security mail service provider Mailtropolis has chosen Quadient Impress to expand its transactional mail capabilities. Quadient Impress is a user-friendly, cloud-based SaaS solution that automates the customer communication workflow for small and medium businesses (SMBs).
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ICTA NOMINATIONS
Focusing on Marketing & Lead Management
Ai Insurance Organization Inc. developed a tailored BMS/CRM solution using APIs to applications such as PowerBroker for EDI uploads and downloads, QuickBooks for Accounting, premium financing partners for express quoting, etc. We invested in a full-fledged, in-house marketing team in 2020 and in Act-On. Our CRM syncs with Act-On to allow our marketing team to produce tailored communications.
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Determining Where A Damaged Vehicle Should Be Repaired
Aviva Canada has deployed an analytics-based real-time decision support tool to help its Auto Claim Adjusters select the best possible repair shop for their customers' damaged vehicles. The tool is plugged directly into the Adjuster's workflow in Guidewire ClaimCenter and uses over 30 predictive variables to rank the repair shops that are likely to produce the best possible customer and carrier outcomes.
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