"Chronicle" weekly newsletter - Where insurance and technology meet

MARCH 15, 2022

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The Top Five Risks Facing Canadian Businesses
Aviva Canada has released its first Risk Insights Report, a new and in-depth look at the current state of risk through the eyes of Canadian business owners and decision-makers to help leaders better understand the risks they face and provide a blueprint for future resilience. Drawing on interviews conducted with 1,500 Canadian businesses of all types and sizes, the report reveals the top risks identified by Canadian businesses. Read more.

Équité Association Partners With Shift Technology To Deliver National Fraud Detection Platform
Équité Association is pleased to announce it has partnered with Shift Technology to build a national fraud detection system using artificial intelligence, a first for Canadian P&C insurers. Read more.

Sun Life Launches First-Of-Its-Kind Hybrid Advice Platform
Sun Life Financial is pleased to introduce Prospr by Sun Life, a first-of-its-kind hybrid advice solution enabled through a digital platform and a team of licensed advisors. Designed to offer Sun Life Clients and Canadians a digital-first advice solution to manage their goals, Prospr by Sun Life provides a simple and intuitive Client experience. Read more.

ADAS Analysis Illuminates U.S. Auto Claims Severity: LexisNexis White Paper
LexisNexis Risk Solutions has shared an analysis of the relationship between Advanced Driver Assistance Systems features and U.S. auto insurance claims, which counters common insurance industry sentiment that ADAS repair costs offset ADAS loss cost benefits. The results are featured in the new white paper which examines the effect of ADAS on claim severity in a multivariate setting. Read more.

Ransomware Surging: Coalition Cyber Claims Report
Coalition, the world's first Active Insurance provider, is pleased to announce its 2022 Cyber Claims Report. Coalition's analysis of claims data from Active Cyber insurance customers in the U.S. and Canada reveals that ransom demands have grown substantially over the past year, smaller companies are increasingly targeted, and cyber criminals continue to take advantage of dislocations in how we work. Read more.

Modern Specialty Niche Rates Available On Applied Rating Services
Modern Specialty Insurance is proud to announce a new initiative with Applied Rating Services (formerly Compuquote). Modern Speciality Insurance will be the first MGA in Ontario to provide quoting capabilities to contracted brokers for our complete Niche Habitational program through Applied Rating Services. This includes vacant dwellings and student rentals. Read more.

Insurers Lack Clear Standards For Group Life & Voluntary Benefits Information Exchange
The voluntary benefits market has become more attractive as responsibility has shifted from employer to employee for many non-medical, health-related insurance products. As plan sponsors want to drive out costs, insurance carriers must execute the basics (benefit and policy administration, enrollment, case installation, marketing, and product design) while driving greater efficiency. In a new report, Aite-Novarica Group provides an overview of group life and voluntary/worksite carriers' business and technology issues, data about the marketplace, and examples of recent insurer technology investments. Read more.

FRISS Acquires Polonious Insurance Investigations
FRISS, the most widely implemented fraud, risk and compliance solution for P&C insurers worldwide, is pleased to announce the acquisition of Polonious, the expert software for special investigations and case management. The feature-rich Polonious product will improve FRISS Investigations capabilities worldwide by bringing in more data, fraud schemes and trends. The acquisition better enables FRISS to support claims departments, special investigations units and private investigations firms. Read more.

Jones DesLauriers Welcomes Abatis Risk Management
Jones DesLauriers, a founding Navacord Broker Partner and leader in risk management, is pleased to announce its growth and Navacord's inaugural partnership in La Belle Province of Quebec with the addition of Abatis Risk Management. Read more.

Brokerlink Acquires Ontario-Based A&A Insurance
BrokerLink continues to grow with the acquisition of Windsor, Ontario-based A & A insurance Brokers Ltd., effective March 1st. This latest acquisition expands BrokerLink's footprint in Southwestern Ontario, where the company enjoys a strong base, serving numerous communities in the region. Read more.

Westland Insurance Acquires Freeman Insurance
Westland Insurance Group Ltd., Canada's largest independent Canadian-owned brokerage, is pleased to announce the acquisition of Freeman Insurance Agencies, headquartered in Innisfail, Alberta. Freeman has been serving the region since 1946, providing solutions for residential, personal, auto, farm, commercial and life insurance. Read more.

BIG Continues Growth In Ontario With Two New Locations
Billyard Insurance Group is gearing up for another year of unparalleled company growth, and BIG is pleased to announce its expansion in multiple Ontario regions with the opening of new branch offices in Ancaster and Westboro (Ottawa). Read more.

GUS Announces MAYLAN Ottawa Expansion
GUS is pleased to announce the expansion of MAYLAN, which has provided top-level restoration services for the past 12 years in the Prescott Russell, Cornwall, and Lower Laurentians regions. With the addition of their brand-new location in Ottawa, MAYLAN continues to expand their footprint across Eastern Ontario and Western Quebec. Read more.

The Intersection: Blog

What's going through the Intersection
of insurance and technology?

The Impact of Technology, Consolidation and COVID on Auto Claims and Collision Repair
By Stephen Applebaum & Alan Demers
While technology enabled disruption of the automotive ecosystem was already well underway prior to 2020, the global pandemic caused even greater disruption and many of the changes have and will continue to impact every corner of society and industry well into the future. We have identified deceleration in some areas but acceleration in others. Our intent here is to put as much of this into context as is possible and offers a view of the “new” future as we see it, following what we are calling “The Great Reset.” Read more. Technology Awards (ICTAs) – start your nomination today!

Nominations are open! Highlight your accomplishments; reward your team; thank your business partners.

Start your ICTA nomination today!

The deadline is Thursday, April 7.

Start Your Nomination!

Complete details at

Limited sponsorship opportunities are available now (capped at three). Put your brand front and centre as a 2022 ICTA sponsor!
→ Contact [email protected] to get started or with any questions.

InsurTech Spotlight

In the InsurTech Spotlight this week:

Jauntin is an on-demand insurance platform that allows insurers to distribute short-term health, liability and/or accident coverage, down to the hour. Coverage can be distributed via mobile and/or web and can even be embedded in third-party gig platforms for seamless distribution. The quote, bind, and issue can all be done on the platform without the need to integrate with the insurer's legacy systems Learn more.

Calling all InsurTechs! Click here to participate.

Insurance Works

Featured job opportunities:

Intermediate Agribusiness Underwriter
Nova Mutual
GTA, ON (remote first workplace)

Associate Underwriter - Environmental
Totten Insurance Group
Oakville or Toronto, ON

From Doug

Innovating in Group Benefits focusses on the use of technology to make improvements in efficiency, quality, product and service, ultimately to create value and benefit.

Our recent webinar with InsurTech Spotlight participant Curv Health featured their COO, Mark Goad, who described their innovations in allied health care.

Curv addresses three fields – mental, nutritional and physical health – with a goal to help both the plan sponsor and individual member. Curv makes use of a platform and an app to help create value.

• Like generic telehealth, the service goes to the individual;
• A Care Guide (concierge) is selected by each person for advice and to coach through programs – both can be “at home”;
• Computer vision is employed to monitor rehabilitative progress
• Data is gathered and reported to the individual for progress, and anonymized to the plan sponsor

Mark described how a concierge for personal communications combined with innovative use of technology is helping Curv provide value for all parties.

You can watch the presentation on-demand – Mark starts around 3:20.

Doug Grant, CIP

Doug Grant

The Chronicle weekly newsletter features news, events, and general information relating to technology and innovation in the Canadian insurance industry and marketplace. Subscribe here or view past issues.

If you would like to recommend an item for inclusion – with a focus on technology in insurance relevant to the Canadian Property & Casualty insurance industry – please contact [email protected].

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