"Chronicle" weekly newsletter - Where insurance and technology meet

FEBRUARY 27, 2018

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Advancing Tech Fueling Intelligent Enterprise
Rapid advances in artificial intelligence (AI) and other technologies are accelerating the creation of intelligent enterprises and enabling companies to integrate themselves into people's lives, according to Accenture's 2018 Technology Vision report. Read more.

Cyber Risk Management Not Keeping Up
Few organizations are highly confident in their ability to manage the risk of a cyber-attack, despite viewing cybersecurity as a top risk management priority, according to a new global survey by Marsh. Read more.

Half Of CIOs Planning To Deploy AI
Meaningful artificial intelligence deployments are just beginning to take place, according to the Gartner 2018 CIO Agenda Survey. Read more.

Kanetix, Optimize CX With AI
Kanetix Ltd., in partnership with, is the first Canadian InsurTech company to successfully pilot artificial intelligence and machine learning to enhance customer experience and improve marketing ROI. Read more.

Accenture Launches AI Testing Services
Accenture has launched new services for testing artificial intelligence (AI) systems, powered by a unique "Teach and Test" methodology designed to help companies build, monitor and measure reliable AI systems within their own infrastructure or in the cloud. Read more.

CSIO Launches eDelivery Solution
CSIO is pleased to announce the official launch of its My Proof of Insurance eDelivery solution, enabling members to send consumers digital policy documents, including eSlips, for personal and commercial lines. Read more.

Crawford Launches Cyber Loss Program
In response to the emerging risk of cyber threats to organizations of all sizes and across all industries, Crawford has launched a cyber loss management program to effectively mitigate and manage losses. Read more.

Information Builders Advances Analytics
Information Builders has announced new enhancements to its Insurance Performance Foundation (IPF), including a new responsive user interface, to speed time to value for analytics initiatives within North American P&C insurers. Read more.

Economical to launch Vyne™ suite for brokers
Economical has announced the launch of its Vyne™ suite for brokers later this year, comprised of a new product offering, sophisticated pricing, and simplified workflow Read more.

A.P. Reid Launches Customer Portal, Mobile App
A.P. Reid Insurance Stores, a leading national insurance brokerage, is excited to announce the launch of their new, user-friendly online customer portal and mobile app, branded the A.P. Reid Client Access Centre. Read more.

Aviva, ProNavigator Create Broker-Branded App
Aviva and ProNavigator are creating a broker-branded app for Google Assistant, the built-in AI for Google Home, to give customers a new, hands-free way to connect with a broker. Read more.

Sharp Mobile Announces iMobilebroker 2.0
Sharp Mobile Technology Ltd. is preparing to launch a brand new version of the iMobilebroker platform for the ultimate broker-branded customer experience. Read more.

Origin And Cause Acquires Independent Fire
Origin and Cause is proud to announce the acquisition of the leading fire investigation firm in Saskatchewan, Independent Fire Services, a subsidiary of Independent Investigation Services. Read more.

Partnership Strengthens DKI In Quebec
DKI Canada is pleased to announce its expansion in Quebec with the addition of full-service property restoration company M.A. GUAY DKI. Read more.

Hub Acquires Shares Of Pointbreak
Hub International Limited has announced that it has acquired the shares of Pointbreak Consulting Group Ltd. Terms of the acquisition were not disclosed. Read more.

Great-West Life Supports Technology Innovation
Great-West Life has announced that it is making a monetary contribution over three years to the Creative Destruction Lab - Toronto to help technology entrepreneurs take their ideas from the drawing board to the marketplace. Read more.

The Intersection: Blog

What's going through the Intersection
of insurance and technology?

Whither Goeth InsurTech?
This time last year, we were looking at a hockey stick expansion of Insurtechs. It seemed that there was almost unlimited growth with new start-ups. However, over the last few months, there seems to be a different theme. Is this the beginning of an end or an end of the beginning? Read more.

“Insurance Vectors in Play:
Risk, Technology, Engagement”

Are you missing out on the 16th annual Technology Conference today? We have good news! We are recording the presentations so you can watch them anywhere, anytime!

Two days only: SAVE 20% until Wed., Feb. 28.

Visit for access.

For those active insurance industry people who make late or spontaneous decisions, you can still register at the door on Tuesday or Wednesday.

See the topics and timetable.

From Doug

The Winter Olympics are over. The participants make such a commitment – and Canada did so well – we are proud of them all.

Our preparations for ICTC2018 are tiny in comparison, but we take the challenge each year to bring the best possible content to the audience. It spans the range of thought leadership from technology case studies to start-up pitches.

We take time to celebrate innovative uses of technology by insurance practitioners with our annual Technology Awards. The winners of the 2018 ICTAs will be announced this evening.

Thanks everyone who is participating; collectively you are working to make insurance better for those who need it. For those attending, I look forward to welcoming you.

Doug Grant, CIP

Doug Grant

The Chronicle weekly newsletter features news, events, and general information relating to insurance, technology, and innovation in the Canadian insurance industry and the marketplace. Subscribe here or view past issues.

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