"Chronicle" weekly newsletter - Where insurance and technology meet

FEBRUARY 20, 2018

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IBAC Announces National Priorities
As brokers are an integral component in the sale and distribution of insurance products, IBAC believes brokers must work together with insurer partners toward the common goal of integrating new technology solutions. Read more.

Business Transformation & Revenue Growth
Globally, insurance carriers could seize billions in new revenue in the next five years by transforming and revitalizing their businesses, according to a new report from Accenture. Read more.

Big 5 Initiatives In Commercial Lines
Transformation is underway in P&C commercial lines – finally! SMA's 8th annual research study, 2018 Strategic Initiatives: P&C Commercial Lines, addresses twelve strategic initiatives, spending, and priorities for 2018. Read more.

InsurTechs: Friend Or Foe To Insurers?
Most outperforming insurers are those which have invested in or are working with InsurTechs, according to a new study by the IBM Institute for Business Value based on a survey of C-suite executives. Read more.

Travelers Joins Real-Time Integration Team
The Toronto Insurance Conference (TIC) is proud to announce that Travelers Canada has joined the partnership to demonstrate real-time integration directly between Insurer and broker platforms using the Data Exchange Model (D/X). Read more.

CSIO Unveils Name Of eDelivery Solution
CSIO is pleased to unveil the official name of its upcoming eDelivery solution: My Proof of Insurance. The solution enables brokers and carriers to send consumers their personal and commercial policy documents and auto liability cards (eSlips) over email. Read more.

Engagement — A ‘Channelless’ Strategy
Aite Group's latest report, Engagement in Insurance: A Channelless Strategy, examines U.S. insurance carriers and how they have struggled with policyholder and member engagement. Read more.

Key Tech Focus Areas For Group Benefits Insurers
In its new report, research and advisory firm Novarica provides an overview of group benefit providers' business and technology issues, data about the marketplace, and 40+ examples of recent technology investments by group benefit providers. Read more.

Sun Life Digital Coach Now Available
Harnessing the technology of the Google Assistant, Canadians can now tap into Sun Life's interactive, bilingual coach for help finding local healthcare practitioners on their Google Home devices. Read more.

Hub Launches Industry Specialty Practices
Hub International Ltd. has announced the launch of its first eight industry Specialty practices – an important part of its enterprise strategy to differentiate itself, while providing advocacy and tailored insurance solutions to its clients. Read more.

Kenny Insurance Launches Paperless Delivery
Kenny Insurance has bolstered their innovative client approach with the launch of their digital outreach tools and paperless insurance document delivery. Read more.

Maven Launches Toronto Car-Sharing
Maven is making car sharing easier for Torontonians. They can now quickly and easily sign up to use Maven City roundtrip car sharing – a smart, simple way to reserve a car when they need one. Read more.

Xpertdoc Acquires Belgium-Based XperiDo
Xpertdoc Technologies Inc. is pleased to announce it has acquired the assets of XperiDo from Invenso bvba through a 100% share purchase agreement. Financial terms of the transaction were not disclosed. Read more.

Uniban, Desjardins Renew Tech Agreement
Uniban Canada is pleased to announce the renewal of a substantial 12-year agreement with Desjardins Insurance for the use of the Conversense portal, Uniban's automotive glass claims management system. Read more.

The Intersection: Blog

What's going through the Intersection
of insurance and technology?

UBI Resuscitation: A Two-Decade ‘Overnight Sensation’
Back in the late 1990s, several insurance companies decided to move beyond static automobile rating and use actual vehicle data. After a long, slow start, new digital approaches and shifting consumer mobility needs are offering a larger opportunity. And you have an opportunity to see the drivers (pun intended) at the 2018 Technology Conference, next Tuesday and Wednesday at the Toronto Beanfield Centre. Read more.

“Insurance Vectors in Play:
Risk, Technology, Engagement” Technology Conference
Feb. 27-28, 2018 — Toronto

Seven days to go until the Technology Conference!

Technology is enabling dramatic change in all aspects of the business. Technology is a tool set that can help us to:

  • provide better customer service;
  • develop and price new products;
  • better underwrite with informed premium;
  • accelerate claim settlement;
  • reduce fraud;
  • improve the supply/distribution chain;
  • target specific markets;
  • compete more effectively.

Explore the underlying technologies – AI, Blockchain, Mobile, Cloud, Analytics, and more – at ICTC2018.

Register now or see complete details.

From Doug

We have passed the half-way point of the Winter Olympics. As usual, some participants perform better than expected, some do what they thought they would and some run into equipment problems, a slip, an edge caught, or competitors who out-performed. We cheer them all.

In a few days we will celebrate the ICTA awards podium finishers from among the nominees – those who entered the contest. Like sports, if you don't enter, you can't win.

Unlike sports where most anyone can watch, our contestants are not the centre of day to day media attention. But like sports, they get to enjoy the game, be part of the action, feel the spirit.

We look forward to recognizing all the nominees, rewarding the finalists and thrilling with those on the podium – all part of the Technology Conference.

There is still space; join us. Register today.

Doug Grant, CIP

Doug Grant

The Chronicle weekly newsletter features news, events, and general information relating to insurance, technology, and innovation in the Canadian insurance industry and the marketplace. Subscribe here or view past issues.

Please contact [email protected] if you would like to recommend an item for inclusion.

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