"Chronicle" weekly newsletter - Where insurance and technology meet

January 24, 2017

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World Economic Forum Global Risks Report 2016
An increased likelihood for all risks, from the environmental to society, the economy, geopolitics and technology, looks set to shape the global agenda in the coming year, the World Economic Forum's Global Risks Report 2016 has found.
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Flood most damaging peril of 2016
Aon Benfield has launched its 2016 Annual Global Climate and Catastrophe Report, which evaluates the impact of the natural disaster events that occurred worldwide last year.
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Sunnier Days Ahead For The Global Economy
The global economy is projected to post its best performance this year since 2014. While geopolitical risks abound, recent economic data point to strengthening growth prospects in most areas of the world.
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Aviva Canada Teams Up With Maple Leafs, Raptors
Maple Leaf Sports & Entertainment Ltd. has announced a new partnership with Aviva Canada Inc. to launch a team-branded, fan-focused home and auto insurance program, so fans of the Toronto Maple Leafs and Toronto Raptors can now choose insurance protection matched only by their passion for their teams.
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IBAO Suspends Aviva Canada Partnership
The Insurance Brokers Association of Ontario is formally suspending its sponsorship partnership with Aviva Canada. Aviva will no longer be invited to participate in the IBAO's Sponsorship Program for the foreseeable future.
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ICTC2017: 15th annual Technology Conference - Tuesday, Feb. 28, 2017

Most Consumers Would Switch Insurers For Smart Device Discounts
According to new research findings released by NTT DATA, two-thirds of U.S. homeowners insurance customers would be willing to change insurance companies to get policy discounts for using smart home devices, such as thermostats, smoke/carbon monoxide detectors and garage door openers.
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Clouded Future For Autonomous Vehicles: Deloitte
Consumers around the world remain skeptical about the safety of fully autonomous vehicles and hold widely divergent views on who they trust to bring autonomous vehicles to market, according to a new study from Deloitte.
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OpenText Buys Documentum
OpenText, a global leader in Enterprise Information Management, has announced that it has completed the closing of the previously announced acquisition of Dell EMC's Enterprise Content Division, including Documentum.
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UNB Opens Cybersecurity Institute
The Canadian Institute for Cybersecurity, an innovative hub for research, training and industry collaboration, has opened at the University of New Brunswick, with a global technology firm research partnership.
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The Edge Announces National Distribution Alliance
The Edge Benefits is pleased to announce an exclusive national distribution alliance with five leading national managing general agencies: Customplan Financial Advisors, Financial Horizons, Hub Financial, IDC Worldsource, and PPI Solutions.
Read more.

Kanetix Marketplace Adds Ingle Travel
Consumers looking for travel insurance can now compare quotes and purchase coverage from Ingle International through in a few easy steps
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A.I.: The Computing We Always Wanted?
With all of the discussions about InsurTech, Disruption, Innovation, Artificial Intelligence (AI) may be poised to slide in seamlessly and radically change how we do business. Are we realizing what we thought computing should be?
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“Disruption ⇒ New Realities,
New Opportunities”

Insurance today is more consumer-focused than ever before. Some form of analytics often helps create a better experience and then evaluate it for further improvement.

Join your colleagues to dig deeper, and understand more, at our annual industry events:


At the Technology Conference, Feb. 28:
• “Measuring the customer experience
John Kelso, Manulife
• “Big Data and Analytics: Beyond the Hype
Cindy Maike, Hortonworks


At the Broker Forum Mar. 1:
• “First Principles: Let's Just Be Great Brokers
Wendy Watson, ORBiT
• “Brokers and Analytics
Greg Purdy, Pathway Partners

Get ahead of the pack; register today.


Cira Health Solutions' Digital Transformation for IME Processing
Cira Health Solutions' iAssess™ technology platform ensures service speed and clinical oversight with a high level of visibility and detail within a single system environment. Read more.

Guarantee GOLD Watermark Helps Reduce Risk of Water Loss
It was GUARANTEE GOLD's mission to address the water challenge beyond merely promoting water mitigation options and moving to provide a bold solution for internal water damage that every homeowner's assets are exposed to. Read more.

Mitchell & Whale Engages Consumers With An AI-Based Chatbot
In collaboration with Pronavigator, Mitchell & Whale built an online insurance chat bot to interact with the public. Read more.


• Bringing a focus on mobile, customer experience and payments, Interac is a silver sponsor at the 2017 Technology Conference.

MCCG, provider of the Insurance Business Solution (IBS®), will be on hand for the Technology Conference as a bronze sponsor to share in the thought leadership at the end.

SEH Computer Systems is a promotional sponsor for our 2017 Technology Conference; enjoy a specialty coffee on them, and discuss core systems.

From Doug

Our neighbours to the south have welcomed a new president, one who has promised an era of change and a “return to greatness.”

Technology too has been welcomed – but not without controversy of its own – and since the industrial revolution has likewise promised both change and greatness.

Technology has been delivering for many years, but the prospect (is it a promise?) of fundamental changes to insurance is now at fever pitch.

The next few years will tell the tale, both for our neighbours and for insurance.

Doug Grant, CIP

Doug Grant

The Chronicle weekly newsletter features news, events, and general information relating to insurance, technology, and innovation in the Canadian insurance industry and the marketplace. Subscribe here or view past issues.

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