"Chronicle" weekly newsletter - Where insurance and technology meet

NOVEMBER 22, 2016

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Claims Systems Transformation Requires Rethink of Metrics, Processes, Emerging Tech
Research and strategic advisory firm Novarica provides insurers with important areas of attention to ensure a successful claims transformation in a new CIO checklist report. Read more.

Organizations Still Unprepared for Cyberattacks
Two thirds of organizations are not prepared to recover from a cyberattack, and only one third of IT security professionals say their organization has a high level of cyber resilience, according to a study by Resilient, an IBM company, and the Ponemon Institute Read more.

Capgemini Accelerates Global FinTech Initiative
Capgemini has announced that it is launching its global FinTech initiative to fast-track FinTech engagements with its global financial services clients in order to meet market demand for innovation. Read more.

iA Financial Group Acquires Groupe PPP
Industrial Alliance Insurance and Financial Services Inc. has announced that it has signed an agreement to acquire Groupe PPP Ltée. The transaction was concluded on November 18, 2016; The purchase price was not disclosed. Read more.

LOGiQ³ & msg global solutions In Joint Venture
Cookhouse Lab offers a space for collaboration and a methodology for professionals to use to create the technology consumers now demand. The Toronto lab welcomes Property/Casualty and life insurance and reinsurance experts, financial-services professionals, entrepreneurs and academics to collaborate on original ideas, combine concepts, build new prototypes, and fund new initiatives. Read more.

GMC Software's New Guide to CX Excellence
A new interactive book called The Authoritative Guide to Achieving Customer Experience Excellence offers an educational look into how insurers can improve the customer experience through better customer communications. Read more.

ERIS DIRECT is a new online subscription service that provides real-time environmental risk information for properties throughout the US and Canada. Read more.

Octo Telematics Launches Link Program
Octo has launched the Link Program, a new digital services platform which provides cross-industry services for simple and secure sharing of driver telematics data, enabling direct communication between insurers and clients. Read more.

Aviva Canada Hosts First-Ever Broker Hackathon
Trailblazing in the insurance space for their ‘digital first’ strategy, Aviva Canada held their first-ever 24-hour Broker Hackathon last week with their President's Club and Digital Brokers. Read more.

Intact Financial opens third Service Centre
Intact Insurance and belairdirect customers in Toronto can now experience a simpler, faster and more convenient auto claims process with the launch of Canada's third Intact Service Centre alongside existing service centres in Calgary and Ottawa. Read more.

Applied Systems Releases Applied TAM 2016
Applied Systems has announced the general global release of Applied TAM 2016, which delivers new capabilities to increase insurer connectivity and further automate business operations. Read more.

Cunningham Lindsey Picks Symbility Video Connect
Symbility is pleased to announce that it has signed a contract with Cunningham Lindsey to integrate its ground-breaking live video collaboration technology, Symbility Video Connect, into global operations.
Read more.

Priciest/Cheapest Areas for Car Insurance in GTA
Depending on where you live in the city, you could be paying hundreds of dollars more for auto insurance than your fellow Torontonians, according to the results of's second annual ranking of the most expensive areas in the city for car insurance.
Read more.

The Intersection: Blog

What's going through the Intersection
of insurance and technology?

Infrastructure & Insurance, Risk & Reward
Public infrastructure and military projects played a critical role in socio-economic stability in the 20th century. Insurers could expand that role to new requirements for monitoring, measuring, and mitigating risk for new assets in the 21st century. Read more.

ICTAs - the annual Technology Awards

The deadline draws nigh. Friday, December 2
is the last day to submit an ICTA nomination.
Reward your team; highlight your achievements; get started today.

Then join your peers for the awards ceremony and participate in our annual industry events:
2017 Technology Conference (Feb. 28)
2017 Broker Forum (March 1)

Benchmark IME

Benchmark IME November 2016 Conference
Wednesday, November 23, 2016, 9am - 3:30pm
Topics include medical marijuana, privacy & information management.
Details and registration.

From Doug

Our first dusting of snow arrived in Toronto overnight – the weather prediction was correct. How dramatically forecasting has improved in the last few years. With social networking overlaid, we are constantly informed.

Insurance is taking advantage, with innovative insurance products being delivered in creative ways using Big Data and the Internet of Things. All the while, those providing services – for example, municipalities – face increasing standards of performance enforced by regulations, thereby creating bigger liabilities. Insurance opportunities increase, and climate change will bring still more.

Will there be ICTA nominations in this space? We shall see. Submit your nomination by the December 2 deadline, one week from Friday.

Doug Grant, CIP

Doug Grant

The Chronicle weekly newsletter features news, events, and general information relating to insurance, technology, and innovation in the Canadian insurance industry and the marketplace. Subscribe here or view past issues.

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