"Chronicle" weekly newsletter - Where insurance and technology meet

NOVEMBER 8, 2016

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HSB & relayr Partner on IoT Infrastructure Industrial Insurance
Companies making substantial investments in the Internet of Things will be able to protect their return on those investments through a new breed of IoT-enabled insurance products, thanks to a partnership between relayr and HSB. Read more.

The Co-operators Acquires Assurance Aubin Insurance Brokers
Co-operators General Insurance Company has announced that its wholly-owned subsidiary has purchased Assurance Aubin Insurance Broker Ltd., with locations in Hearst, Wawa and Terrace Bay, Ontario. Read more.

Securian Financial Group Acquires ivari Affiliates
Life insurer ivari has signed a definitive agreement with Securian Financial Group to sell its affiliate companies that are leading providers and distributors of insurance products to Canadian banks, credit unions and retailers. Read more.

ARAG Launches Operations In Canada
The ARAG Group continues to pursue its international expansion strategy. The Düsseldorf family-owned enterprise has now launched operations in Canada with the newly founded ARAG Services Corporation, based in Toronto.
Read more.

Consumer Needs Gap Puts Market Leadership and Revenue at Risk
Majesco has published a new thought leadership report, The Rise of the New Insurance Customer: Shifting Views and Expectations...Is Your Business Ready for Them? This report exposes the vulnerable positions of personal property & casualty and individual life & annuity insurers compared to consumer opinions of other businesses and the rapidly shifting needs and expectations of the emerging dominant generation of insurance customer. Read more.

Why Agent Connectivity is a Tipping Point
Commercial lines insurers know the market is hyper-competitive and has been for years. But there are changes afoot, as evidenced by new entrants from the ranks of both traditional insurers and reinsurers as well as startups leveraging leading new technologies.
Read more.

Most Companies Unprepared for Digital Transformation
Digital transformation can propel the insurance industry forward, but barriers exist, with a significant gap between organizations that leverage technology for competitive advantage and those that struggle with innovation, according to a new study from Genpact and ACORD. Read more.

Marijuana for Medical Purposes: What We Know
Questions remain around the use of medical marijuana. But beyond dosage, strain, and dispensing concerns, insurers and employers need to come to a greater understanding of the impact of insureds/employees undergoing this treatment protocol.
Read more.

CGI ProperPay Now Available as a SaaS
CGI has announced the availability of CGI ProperPay in the Microsoft Azure cloud. ProperPay is an end-to-end solution in a highly secure cloud environment designed to combat the waste, fraud and abuse associated with healthcare claims. Read more.

Kent & Essex Launches Online Quoting Solution
Kent & Essex Mutual Insurance Company introduces their online quoting experience to support their Broker Distribution Channel using Mutual Concept Computer Group's (MCCG) Online Quoting Solution.
Read more.

Lambton Mutual Enhances CX With Online Quotes
Lambton Mutual Insurance Company enhances its digital customer experience with habitational online quoting in support of its Agent and Broker Distribution Channels through partnership with Mutual Concept Computer Group. Read more.

InsureMy and Trak in Safe Driving Partnership
InsureMy Ltd. has announced a partnership with Trak Global Group to empower their customers and improve road safety for all drivers as the exclusive Canadian distributor of Carrot's New Driver program.
Read more.

Bullfrog Gives Small Business A Big Voice
Bullfrog Insurance, a new online commercial general liability insurance company, brings its commitment to small business owners to life by investing in a marketing campaign dedicated to them in London and Hamilton, Ontario. Read more.

Impaired Driving In The Traffic Safety Spotlight
Judgment is one of the first things you lose when you consume alcohol and other impairing drugs, so SGI is encouraging people to leave their vehicles at home before they go out for drinks.
Read more.

ICTC2017: 15th annual Technology Conference - Tuesday, Feb. 28, 2017

The Intersection: Blog

What's going through the Intersection
of insurance and technology?

InsurTech – It's About Time
While there has been a recent bustle in insurance tech – and nearly a billion in financing deals – many insurers have nonetheless been taking a wait-and-see approach. So how can insurers effectively bring in InsurTech? (Hint: As with insurance, time is of the essence.) Read more.


ORBiT Annual Members' Meeting
November 22, Insurance Institute of Ontario

The theme this year is the “Roadmap to Speed and Profitability” and the day will feature 4 guest speakers leading sessions on “4 Check Points on your Journey to Create Capacity.”

Register now.

Benchmark IME

Benchmark IME November 2016 Conference
Wednesday, November 23, 2016, 9am - 3:30pm

• Marijuana for Medical Purposes
• Issues in Privacy & Information Management
• “Double Counting” and the Allen and Security National Appeal
• “Material Contribution” vs. “But For” Causation

Details and registration.


Innovation in Financial Services Survey

Contribute to our research in less than 10 minutes by Friday, November 11, and help Celent:
1. Benchmark the importance of innovation to business strategy across financial services;
2. Identify the alternate innovation delivery models in use; and
3. Detail the common barriers to implementation.

Click here to begin. Individual responses are confidential, and results are reported at an aggregate level only.

From Doug

My father has just completed his life journey. Looking at his insurance, I realized he had been a customer of the same insurer for his whole life.

His requirements varied dramatically. He took over the family farm after his war service. Things came and went: a car, a house (no farm), a second car, young male drivers, a rental property, a private airplane, a house under construction, an apartment, a room in a senors' residence.

Is lifetime loyalty even possible today?

Doug Grant, CIP

Doug Grant

The Chronicle weekly newsletter features news, events, and general information relating to insurance, technology, and innovation in the Canadian insurance industry and the marketplace. Subscribe here or view past issues.

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