"Chronicle" weekly newsletter - Where insurance and technology meet

AUGUST 2, 2016

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Economical Names Rowan Saunders President & CEO
The Board of Directors of Economical Insurance has named Rowan Saunders as President and CEO, effective November 1, 2016. Incumbent Karen Gavan will retire from the company and the board this year. Read more.

IBAO Announces New CEO, Colin Simpson
The Insurance Brokers Association of Ontario (IBAO) is pleased to announce the appointment of Colin Simpson as CEO, effective July 27, 2016. Read more.

Three in Ten Canadians Concerned about Security
Almost three in ten Canadian consumers report that they are “always concerned” about their safety and security – five percentage points below the global average. Read more.

Financial Services Must Rethink Crime Prevention
Economic crime in Financial Services has increased, showing new thinking is needed to make investment in compliance deliver more value and tackle economic crime, PwC reports. Read more.

Hooper-Holmes Canada: Leading the Evolution
Hooper-Holmes Canada Ltd. Hooper-Holmes is the only provider which is authorized to provide either mobile para-medical and/or tele-interviewing services with virtually all Canadian insurance carriers.
Read more.

ICEF2016: “Turning Insurance Outside-In”
4th annual Executive Forum, August 30

Take inspiration from an industry outside insurance. In “The Digital Evolution of Healthcare,” Michael Weber, Head of Business Development at Philips Healthcare, will describe their leadership in using digital technologies to improve patient care.

Join your peers at the 2016 Executive Forum, and take the opportunity to engage with our sponsors:

insuranceworks, a bronze sponsor for the Executive Forum, is Canada's leading insurance jobsite, committed to providing outstanding employment-related support and services.

Trillium Mutual Insurance Company obtains CSIO certification for Personal Lines eDocs
The Centre for Study of Insurance Operations is pleased to announce that Trillium Mutual Insurance has obtained CSIO certification for Personal Lines eDocs. Read more.

Amica Transforms Claims Handling with IBM MobileFirst
Amica Insurance is teaming with IBM to digitally transform the way Amica's field adjusters investigate, manage and settle claims using IBM MobileFirst for iOS Claims Adjust. Read more.

Sun Life Financial Partners With Plug And Play Platform
Sun Life Financial is the first Canadian insurance company to partner with Plug and Play Tech Center, a global technology accelerator that connects top start-ups to corporations and investors. Read more.

Bulletproofing Regulatory Risk & Compliance Management in Claims
Compliance has become a top priority for insurers as technology emerges to make the process easier and more cost effective, while boosting staff productivity and policyholder satisfaction. Read more.

Brokers Best Source for New Product Ideas
External distribution partners, such as brokers and GAs, top the list of sources for new voluntary product ideas, according to a new Eastbridge research study. Read more.

ICEF2016 Executive Forum, Tuesday, August 30, 2016

The Intersection: Blog

What's going through the Intersection
of insurance and technology?

MGAs: On the Edge of Digital?
This past week, I read a post from CB Insights suggesting that Managing General Agents (MGAs) may become significant players in the digital insurance world. After cleaning my glasses to make sure I was reading the post correctly, I reflected a bit and and am coming around to the idea ... sort of.
Read more.

Marketing Disruption: The Future of the Insurance Promise
Disruption is challenging the construct of the insurance product, which leads to a crucial question: How do we convince consumers that existing insurance organizations are still needed?
Read more.

From Doug

Yesterday I was at Fort York, celebrating Simcoe Day and World Emancipation Day. John Graves Simcoe, first Lieutenant Governor (1791-1796) of what is now Ontario, was a leader for the times, laying much of the groundwork of this province. He guided passage of the Anti-Slavery Act of 1793, the first to limit slavery in the British Empire.

This week's newsletter notes two new leaders in Canadian insurance; the mettle of all such leaders will surely be tested in these interesting times.

Explore the innovative insurance challenges at the 2016 Executive Forum, “Turning Insurance Outside-In.” The final touches are being added – will we see you there?

Doug Grant, CIP

Doug Grant

The Chronicle weekly newsletter features news, events, and general information relating to insurance, technology, and innovation in the Canadian insurance industry and the marketplace. Subscribe here or view past issues.

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