The Chronicle: Issue 2016-08, February 23, 2016
What's Going Through The Intersection of Insurance and Technology?
The Organizer's Perk: Being a Fly on the ICTC2016 Wall
Digital Value Drivers, by Glynda Gill, Guidewire
GMC Software and SundaySky partner to provide personalized videos to enhance the customer experience
GMC Software, a leader in customer communications management, has partnered with SundaySky, the leading provider of personalized video engagement for enterprises, to offer SmartVideo technology for customers designing communications using GMC Inspire. SundaySky's SmartVideo technology offers personalized, real-time video experiences designed to welcome new customers, explain processes and deliver customer support messages that matter to the consumer, resulting in an enhanced digital experience and deeper customer loyalty. The technology is already in use by many leading brands, including AT&T, Comcast and Allstate, which are powering their personalized customer acquisition and retention strategies with SmartVideo.
Octo Telematics: Improving insurance value for insurers and consumers with UBI
Consumers are coming around to telematics and connected car awareness, yet there remains a general sense of unease around insurance UBI programs. Insurers face the task of navigating a traditionally tenuous and inconsistent customer relationship, with the added skepticism of a “big brother” fear. Many consumers have not yet grasped the full value of telematics programs beyond a savings on insurance costs.
Majesco introduces Insurance Technology focused testing services
Majesco, a global provider of core insurance software, consulting and services for insurance business transformation, today announced the launch of its insurance specific testing services. Leveraging implementation and testing of core insurance systems at over 140 carriers and having established a wealth of subject matter expertise, a proven methodology, and an extensive library of test scenarios and cases, Majesco is well positioned to help insurance companies accelerate the testing of core systems and their implementation, resulting in a faster and improved return on investment.
Information Builders white paper: Four Worst Practices For Leveraging P&C Information When Core Systems Change
P&C insurers are investing heavily in core system upgrades and replacements to better support new products, meet customer expectations, and improve operations. The problem is that analytics and business intelligence (BI) are getting lost in the transition. A core system upgrade offers a unique opportunity to assess how overall business performance can be dramatically improved by combining BI and new core functionality. Unfortunately, many P&C companies simply want to plug BI gaps that emerge during the core system upgrade. This white paper identifies four worst practices that should be avoided during core system upgrades.
Trillium and CSSI announce new business upload agreement
Custom Software Solutions Inc. and Trillium Mutual Insurance Company are pleased to announce they have entered into a connectivity agreement for New Business Upload from CSSI's The Broker's Workstation (TBW) and also its standalone rating and underwriting tool, Intelliquote (IQ). The project will allow for improved efficiencies company-wide and the ability for Trillium to optimize their partnerships with their independent insurance brokers.
2016 Technology Conference & Broker Forum
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Business of Insurance
Intact Financial Corporation makes strategic investment in Metromile
Metromile, a pioneer in pay-per-mile car insurance in the United States, has announced that Intact Financial Corporation has made a strategic investment in Metromile. IFC is the largest provider of property and casualty insurance in Canada. The venture is in line with IFC's long-term strategy to invest and partner with emerging and innovative businesses.
Human Resources & Careers
Insurance-Canada.ca announces new managing partner, Gerald Legrove
Insurance-Canada.ca, an insurance industry media company specializing in technology and business, is pleased to announce that Gerald Legrove has assumed the role of Managing Partner. Mr. Legrove brings more than 25 years experience in the insurance industry, including roles such as vice president of the world's largest privately owned insurance broker and vice president of a successful commercial insurance company.
Zurich's new mobile app enables quick response to environmental spill emergencies
Qualified Zurich customers in industries that deal with hazardous materials, such as transportation and manufacturing, now have available to them a technological solution to speed up their response to environmental spills. Zurich, a leading property and casualty insurance provider globally, has launched the new Zurich Environmental Emergency Response (ZEER™) mobile app. ZEER, originally developed for Zurich's environmental underwriting and claims professionals, in collaboration with Spill Center, Inc., an environmental emergency response company, can assist Zurich qualified customers in dealing with any spill that requires emergency environmental cleanup. The new ZEER mobile app can help reduce the time it takes to begin cleanup.
Great-West Life CAP Benchmark Report: Plan design can boost employee contributions to group retirement plans
Better strategic design of group retirement plans and raising contribution rates can help employers improve employees' retirement savings, according to the 2015 Capital Accumulation Plan (CAP) Benchmark Report, entitled Good Plan Design Empowers Members' Futures. The report, sponsored by Great-West Life, offers analysis and insights for plan sponsors (employers) across the country who offer a defined contribution (DC) plan and/or a group registered retirement savings plan (RRSP) to members (employees), based on a Rogers Publishing Ltd. survey of 298 plan sponsors.
Ontario partners with Airbnb on new pilot project
Ontario is recognizing the economic potential of the sharing economy by partnering with Airbnb to launch a new pilot project. The pilot project will raise awareness about homeowners' and consumers' rights and responsibilities when offering or booking online accommodations, informing users about applicable tax laws, consumer protection rights, accessibility requirements, safety obligations, and more.