InsurTech Spotlight: ProNavigator


Company: ProNavigator


Business Category: A technology provider of InsurTech tools to insurance practitioners

Maturity Status: Mature (more than 3 years since product went into production)

Product or Service: AI-Driven Knowledge-Sharing Platform

Area: Focused on streamlining communication for both Property & Casualty and Life & Health insurance

Business description:

ProNavigator is an insurance technology (InsurTech) company that helps leading carriers and brokerages overcome information barriers.

The platform leverages the latest advancements in artificial intelligence and natural language understanding to instantly and accurately retrieve answers to customers and employees’ questions. It includes an intuitive search and retrieval interface built specifically for insurance to answer a broad range of questions, in natural language, across multiple products, regions, and documents.

By retrieving accurate answers instantly and automating workflows, the platform enables ProNavigator’s clients to outperform companies that still rely on legacy approaches to knowledge management. Because the platform learns from each user interaction and every document it analyzes, there is a powerful compounding effect that widens the competitive advantage both for the platform itself and for ProNavigator’s clients.

What makes us an InsurTech:

We combine a deep knowledge of the insurance industry, a passion for innovation, and an appreciation of day-to-day business challenges to build technology solutions specifically for brokerages and carriers.

This complete focus is the foundation of our success—since our inception in 2016, we’ve had the privilege of helping over 100 insurance organizations enjoy the benefits of a streamlined customer value chain.

Information is the lifeblood of business, now more than ever, and we’re here to keep it flowing.

Major features & technology used:

The ProNavigator AI platform combines advanced machine learning, conversational-AI, and Natural Language Understanding (NLU) with deep insurance expertise.

Our system is pre-trained to understand insurance language, so it starts delivering value right away and continues to get smarter over time.

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News & Updates

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About ProNavigator

ProNavigator provides an AI-based platform, used by some of the largest insurance organizations in North America, to enable insurance companies to save time, provide superior service, and seize revenue opportunities.

The platform leverages the latest advancements in artificial intelligence and natural language understanding to instantly, automatically and accurately retrieve answers to questions asked by customers and employees.

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Source: ProNavigator

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