InsurTech Spotlight: ProNavigator


Company: ProNavigator


Business Category: A technology provider of InsurTech tools to insurance practitioners

Maturity Status: Mature (more than 3 years since product went into production)

Product or Service: AI-Driven Knowledge Management Platform

Area: Focused on streamlining communication for both Property & Casualty and Life & Health insurance

Business description:

ProNavigator helps solve a common problem facing front-line staff  – they need information to do their jobs, but that information is usually scattered across multiple systems.

ProNavigator is a built-for-insurance platform that connects a company’s knowledge and information from various sources – portals, intranets, Sharepoint – into one platform. It gives employees one place to go to ask questions and find the information they need. Every front-line employee needs fast access to information – underwriters, brokers, agents, claims staff, call service centers. ProNavigator reduces the estimated one-third of working time that is spent searching for information.

At its core, ProNavigator overlays a powerful search and retrieval layer on top of your existing company knowledge. The underlying technology allows ProNavigator to match user questions with relevant answers and documents.

What makes us an InsurTech:

At ProNavigator, we combine a deep knowledge of the insurance industry, a passion for innovation, and an appreciation of day-to-day business challenges to build technology solutions specifically for brokerages and carriers.

Since 2016, we have partnered with over 100 insurance organizations to improve their access to the mission-critical information that drives their business. We understand the day-to-day challenges they face and the need for efficient systems.

Information is the lifeblood of business, now more than ever, and we’re here to keep it flowing smoothly to help our clients optimize their operations and gain competitive advantages.

Major features & technology used:

The ProNavigator AI platform combines advanced machine learning and Natural Language Understanding (NLU) with deep insurance expertise.

Our system is pre-trained to understand insurance language, so it starts delivering value right away and continues to get smarter over time.

News & Updates

See the latest ProNavigator news.

On-Demand Webinar

About ProNavigator

ProNavigator, the ‘Google for Insurance’, is an award-winning knowledge management platform that has transformed the insurance industry. Thousands of insurance professionals use ProNavigator daily by helping their back-office store, manage and use their documents—like underwriting guidelines, wordings, and endorsements. The platform combines a powerful insurance-focused search, organization controls and a suite of knowledge management capabilities to address critical information management challenges. For more information, please visit

Source: ProNavigator

→ back to the InsurTech Spotlight index