-
Unlocking the Best Path: Three Approaches to Effective Customer Communications Management
-
Wow Your Customers with On-demand Omnichannel Communications
-
Vitality Members Want To Share Data With Their Insurer
-
Capacity Management is Carriers’ Secret Weapon
-
From Policy-Driven to Customer-Centric Approach in the Insurance Industry
-
Five Predictions for Property & Casualty Insurance
-
Progress and Pause: Transformational Tech is Changing in Personal Lines
-
Commercial Insurers Are Shifting Their Transformational Tech Priorities
-
Are MGAs’ Digital Capabilities Ready for the Distribution Revolution?
-
Why Automation in P&C Creates the Need for More Human Experts
-
Video Marketing Best Practices & Trends in 2021
-
A first look at the EU’s Artificial Intelligence proposal
-
Customer Experience in P&C Insurance is a Marathon – but the Finish Line Keeps Moving
-
The Difference Between Audience and Prospect
-
2020: Winning in the Digital Revolution of Insurance
-
A/B Testing in Digital Marketing – What it is & why you need to (Part 2): A/B Testing Offsite Campaigns
-
A/B Testing in Digital Marketing – What it is & why you need to (Part 1): A/B Testing For Your Website
-
InsurTech, Climate Change, and a Tight Rope
-
Insurance Technology: Through the Generations
-
New Insurance & New Tech for a New Year?
-
Improve Results with Data-Driven Referrals
-
How Failure Generates Success …
-
Wishing You A Merry Disruption
-
InsurTech vs InsuranceTech – Who’s Winning?
-
The Nice Thing About Standards: They are So Flexible
-
Does Customer Engagement Need A Happiness Halo?
-
Moving Beyond the ‘Trust’ Factor: Challenging the Traditional Marketing Approach
-
Is Insurance the Future of InsurTech?
-
Smart Canadian Insurers, Smart Homes, and Insurance 2.0
-
Digital Insurance: What, Why, and How
-
Increasing Policyholder Retention through Telematics-Driven Claims
-
If Digital Is Urgent, How Do We Play It?
-
Millennials Leading the Way for Digital Transformation
-
The Future of Insurance Work?
-
Marketing Disruption – The Future of the Insurance Promise
-
Customer Experience as an Ecosystem: New Opportunities, Old Bugbears
-
Do We Go Outside to Bring InsurTech In?
-
Kanetix and ClientDesk to Offer New Insurance App Solution
-
Brokers: Are You on the “Digital Expressway” Wave?
-
Developing the Aviva Ride-Sharing Insurance Coverage: Untying the Customer
-
Unleashing a $10,000 FinTech Hack: Who Are the Winners?
-
7 Essential Technologies for Engaging Insurance Customers
-
What role will insurance play in the Sharing Economy Theatre?
-
360° Customer View: You Can Look, but Can You Touch?
-
The Digital Insurance Organization: If or When?
-
While we are waiting for changes to be processed …
-
Aligning Insurance and Emerging Technologies: Existential Requirement or A Step Too Far?
-
Is Communications a Lecture or a Conversation?
-
CRM 2.0: Back to the Future ‘Market of One’
-
The Road Ahead for Auto Insurance is Paved with UBI