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The Rise of a New DWI (Driving While Interacting)?
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AI in Insurance: Overhyped or Underestimated?
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CES2020: Big Themes Relevant for P&C Insurance
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What Human Work Can Machines Perform?
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A/B Testing in Digital Marketing – What it is & why you need to (Part 2): A/B Testing Offsite Campaigns
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A/B Testing in Digital Marketing – What it is & why you need to (Part 1): A/B Testing For Your Website
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How Messagepoint Harnessed AI-powered Content Intelligence to Improve Customer Communications Management
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Driving Is Not Just Moving Anymore
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Digital Insurance: What, Why, and How
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Customer Experience Focus: Worth the While?
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Kanetix and ClientDesk to Offer New Insurance App Solution
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What role will insurance play in the Sharing Economy Theatre?
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Too Much Going On? Too Expensive? This Could Be the New Normal
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Policyholders Will Love That Omnichannel Feeling
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Is the Purpose of Digital to Make Analog Better?
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The Digital Insurance Organization: If or When?
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The Agent Advisor: Virtual, but Very Real
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The Future of Insurance: Virtual Assistants
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The Digital Dilemma: What To Do With Persistent Analogs
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Are You (Digitally) Experienced?
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USAA and Watson: Defining the Standard for Customer Service?
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Are You Asking Your Customers to Wait 2½ days for an Auto Quote?
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Brokers: It’s not Paranoia, They Are Out to Get You
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Balancing Digital & Personal Communications: Twitterus Vobiscum?
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ICTA2014: The Total Connectedness of IT All
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Are Customers Returning to Independents? For How Long?
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Are Commercial Lines Buyers Ready to Go On-Line?
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The New Reality of the Insurance Marketing Function
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Canadian On-line Insurance Activity: Leading May Be Rewarding and Award-Winning
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Are On-Line Quotation Services Moving Beyond Price?
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Consumer Loyalty & On-Line Services. Survey Says: Build It or They Will Go
