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Selective Innovation: Reason for Celebration or Contradiction in Terms?
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Does the Digital Direction Have a Devolutionary Detour?
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Innovation in Analytics and Customer Service are the Hallmarks of the 2015 ICTAs
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Application Currency: A Modernization Parable
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Policyholders Will Love That Omnichannel Feeling
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The New Faces of Mobile Management: Engagement and Strategic Information Application
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Zen and the Art of Engagement Maintenance
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Power to the People: Technology Awards are Yours to Give
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How to Improve Success in Business Transformation
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Will Canada Develop Its Own UBI Path?
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Is the Purpose of Digital to Make Analog Better?
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Let’s Talk About Tech, Baby: Enhancing lives every day!
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The Digital Insurance Organization: If or When?
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While we are waiting for changes to be processed …
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Have Pity on the ICTA Jury; It’s Your Fault, After All
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Who is Driving the Digital Customer Experience?
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2015 Trends: A Year of Living Data-ly
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The Digital Dilemma: What To Do With Persistent Analogs
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Brokers: Where Will You Take Cyber Risk?