SouthEastern Mutual Launches Insurance Business Solution through MCCG

SouthEastern Mutual Insurance Company Successfully Launches the Insurance Business Solution through Mutual Concept Computer Group Inc.

Riverview, NB (Jan. 9, 2019) – SouthEastern Mutual Insurance Company has successfully implemented the Insurance Business Solution (IBS®) for their enterprise back-office solution through partnership with MCCG and the MCCG client community. The IBS product provides SouthEastern with enhanced technology to service their policyholders, agents and brokers, while delivering efficiencies to their internal operations. Joining this community also provides SouthEastern with the technologies needed to transform into a digital insurer through greater access to their data and by leveraging web technologies. SouthEastern and MCCG are committed to mutuality and the benefits it provides to their policyholders, community, brokers and agent relationships.

“It’s great to start the new year with a new technology solution that will grow and help us implement our business strategy over the next number of years,” said Shaun MacPhee, CEO of SouthEastern Mutual. “It is important to SouthEastern that we have the ability to quickly introduce new products and pricing in the market, while at the same time pursuing a digital experience for our agents, brokers, and consumers. When we were investigating replacement of our legacy system, we wanted to ensure the solution we introduced would continue to grow with our organization, that it would be web-enabled and that the partner would live up to their promises on pricing and implementation. I am pleased to confirm to my team and to our partner, MCCG, that this commitment has been fulfilled, through the hard work and dedication of both teams. Technology has become an important pillar in our business strategy and we have exciting opportunities ahead.”

“SouthEastern is another great example of a mutual insurer leveraging technology to move their business forward,” said Randy Straeten, President & CEO of MCCG. “There is nothing more rewarding than seeing a long-standing and community-minded organization revitalize itself so that it can continue to support their local communities. At the heart of this project, it is the people that make technology work at SouthEastern, in our community of mutual insurers and, I’m proud to say, at MCCG. While this was a significant and timely project, it really represents the beginning as SouthEastern creates a heightened digital experience. We’re looking forward to continuing to work with the great team at SouthEastern.”

About SouthEastern

SouthEastern Mutual Insurance Company (SEM) is a well-established insurance company that has been serving New Brunswick policyholders since 1938. SEM is a financially strong mutual property and casualty company with its head office in Riverview, NB. We deliver home, tenant, farm and commercial products with automobile coverage being delivered in partnership with United General Insurance to our policyholders in New Brunswick. Owned by its customers, SouthEastern Mutual is a proud member of the Mutual Insurance Industry in Canada and is committed to supporting its community.

About MCCG

MCCG is an innovative software provider who has a fully integrated insurance back-office solution (IBS) successfully implemented in twenty nine Mutual Insurance Companies across Canada. MCCG has a proven track record that can be attributed to a focus on client requirements and product quality. MCCG, established in 1993, is wholly owned by Canadian Mutual Insurance Companies with the mission of providing comprehensive and flexible solutions for its clients. For more information, visit

Finalist for a2013 Technology Award (ICTAs)!

Source: Mutual Concept Computer Group Inc.

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