Montreal’s Refexio DKI expands with acquisition of Ottawa-based Novatech DKI

Mississauga, ON (Sept. 5, 2018) – Mario Caetano, President and founder of Refexio DKI, the leading property restoration company in Montreal, is pleased to announce the acquisition of Novatech DKI in Ottawa.

Founded by Richard H. Villeneuve and under the leadership of Nathalie Villeneuve, Novatech DKI has been providing high-quality full property restoration services to the Ottawa region. Novatech DKI most recently celebrated their 30th anniversary in business on July 27, 2018.

“I am pleased and proud to welcome the team in Ottawa to the family,” said Mario Caetano, President and Founder of Refexio DKI. “Novatech has been the leading provider of restoration services in Ottawa and are among the most respected members in the DKI Canada network. This partnership will not only strengthen DKI presence in this region, it will also enhance our collective capability in both insurers and corporate clients.”

“Having started my career as an Adjuster at a young age enabled me to have a clear understanding of where I wanted my path to lead,” said Richard H Villeneuve, President of Novatech DKI.

Being part of the large DKI Canada Network Membership allowed Novatech’s growth and pride itself on excellence their customers have come to expect.

“There are no words adequate enough to express the excitement, faith, trust and gratitude we both feel having Refexio a “family member” ensure Novatech’s continued growth and success for years ahead. It is never an easy decision to make but knowing that we have turned our Novatech Family to the Refexio DKI family is the most comforting feeling we have ever experienced” said both Richard and Nathalie.

“This acquisition has strong significance for our network,” said Chris Schmidt, CEO, DKI Canada. “We share a responsive and entrepreneurial culture across DKI and are driven by collaboration and the opportunity to find new and better ways to deliver the highest quality solutions and service to our clients. As chairman of the DKI Canada board, Mario Caetano has a deep understanding of the DKI Canada corporate values and philosophy and is the perfect candidate to continue the Novatech legacy and ensure all clients in the Ottawa region continue to receive the highest levels of service possible.”

About DKI

DKI is the largest disaster restoration contracting organization in North America. The restoration services that DKI provides to insurance, commercial and residential clients include: emergency response, water damage mitigation, fire, and contents cleaning, mold remediation, complete reconstruction and much more, 24 hours a day, 365 days a year. DKI returns damaged property to its pre-loss condition quickly and efficiently, delivering complete satisfaction to our consumer, insurance, and corporate customers. For more information, visit

Source: DKI Canada

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