Insurer CIOs Expanding Focus To UX, Agile, and Architecture

Insurer CIOs challenged to grow and transform business with budgets that remain consistent: Novarica

Boston, MA (Apr. 17, 2018) – Insurer CIOs are investing not just in new technologies, but in developing the capacities of their organizations to deliver more and better capabilities more efficiently and effectively. In a new study, Insurance IT Practices and Disciplines, research and advisory firm Novarica covers the adoption rate and degree of planned expansion of both well-known and newly emerging IT practices lie Agile development, user experience, enterprise architecture, and other areas from an analysis of responses from more than 90 insurer CIOs.

“The challenges facing carrier IT departments aren’t new,” says Chuck Ruzicka, Vice President of Research and Consulting at Novarica and author of the new report. “CIOs continue to be asked to meet new technological challenges and an accelerated pace of change with the same budgets, even as they reconcile internal legacy environments. Addressing these issues isn’t a simple process. Accordingly, CIOs are expecting to build on their investments in IT disciplines that began in 2016 and 2017.”

A preview of the brief is available online.

About Novarica

Novarica helps more than 100 insurers make better decisions about technology projects and strategy through retained advisory services, published research, and strategy consulting. Its knowledge base covers trends, benchmarks, best practices, case studies, and vendor solutions. Leveraging the expertise of its senior team and more than 300 CIO Research Council members, Novarica provides clients with the ability to make faster, better, more informed decisions. Its consulting services focus on vendor selection, custom benchmarking, project checkpoints, and IT strategy. For more information, visit

Source: Novarica