Dartmouth, NS (Feb. 23, 2018) – A.P. Reid Insurance Stores, a leading national insurance brokerage, is excited to announce the launch of their new, user-friendly online customer portal and mobile app, branded the ‘A.P. Reid Client Access Centre’. The technology offers customers quick and easy access to their policy information, when and where ever they need it.
Created with the customer experience in mind, A.P. Reid Client Access Centre utilizes the latest technology, with improved navigation and functionality, to ensure that visitors are provided an optimal experience. Clients can access the platform across all digital devices.
“Finding ways to be innovative within the insurance industry is a high priority and strategic focus for us. We took the time to listen to our customers and updated our website to reflect A.P. Reid’s new, more modern brand, and to better serve our personal and commercial clients” said Jamie Reid, A.P. Reid President and CEO.
“We’re very proud of this new technology and the level of customer service we’re able to offer our clients with the new self-serve options. Today’s customers have high expectations for convenience, speed and accuracy, and we aim to exceed their expectations by delivering a seamless customer experience,” he continued.
With the A.P. Reid Client Access Centre, the company is leveraging modern day technology to help simplify the insurance process. The Access Centre makes it more efficient for A.P. Reid customers to request changes and access important policy information without needing to make a phone call. Through the A.P. Reid Client Access Centre, customers can go directly online to access their insurance information easily 24/7, through a secure login.
Customers will benefit from the following services and features:
- View and reprint vehicle liability insurance cards (pink slips)
- View detailed policy information
- Request policy changes online
- Review and download account documents
- Report claims online with the option to upload pictures and related claims documentation
- Receive documented confirmation of all activity conducted online
Customers can access the A.P. Reid Client Access Centre via www.apreid.com, or by downloading the A.P. Reid Insurance app through the Google Play Store or Apple App Store.
About A.P. Reid Insurance
A.P. Reid Insurance is one of Canada’s fastest growing brokers of personal and commercial insurance solutions. Headquartered in Dartmouth, Nova Scotia, A.P. Reid Insurance has locations throughout Nova Scotia, New Brunswick, Ontario and Alberta. Since 1980, the A.P. Reid leadership team has sought to exceed the expectations of customers, business partners, and community partners with its Service First philosophy and business model.
A.P. Reid Insurance is a member of the Storm Insurance Group, which includes ZipSure.ca, a digital tenant insurance platform; Agile Underwriting Solutions, an insurance wholesaler; and MyGroup Auto and Home Insurance, a dedicated group insurance division for large employers, associations and alumni organizations.
For more information, visit www.apreid.com.
Source: A.P. Reid InsuranceTags: A.P. Reid, client portal, web portal