Ontario brokerage takes a major step forward with deployment of mobile apps, responsive web portals powered by ClientDesk
Chicago, IL (Feb. 12, 2018) – Kenny Insurance has bolstered their innovative client approach, recently announcing the launch of their digital outreach tools and paperless insurance document delivery. This advancement is aimed at growing existing client relationships and attracting new business. In addition to giving clients digital, on-the-go access to their insurance information such as coverage details and proof of insurance (pink slips), these new features also empower clients to chat with their broker, request changes to their policy and report claims in real-time from any device.
“Kenny Insurance has been aggressively responding to the evolving needs of the market and recognized that we needed partners with similar visions regarding the future of insurance,” said Scott Sleightholm, Vice President of Kenny Insurance Brokers. “Getting great information in front of today’s consumer is absolutely essential. Even more important is being able to deliver quickly, efficiently and accurately. This is really the battlefield because consumers have so much more choice now. The current market is well past the adage ‘if you build it they will come’ and now we need to really engage with new and existing clients in the digital space.”
“Customer service is a strength of brokerages like Kenny Insurance, but leveraging technology is where brokers can gain material ground in evolving consumer service delivery,” said Insurance Brokers Association of Ontario CEO Colin Simpson. “We applaud Kenny Insurance for driving innovation and continuing to anticipate clients’ evolving needs.”
Powered by ClientDesk, the mobile apps and responsive web portals utilize industry leading integration capabilities paired with Kenny Insurance’s commitment to personalized service to provide a winning combination of coverage, service and price and yet still includes professional insurance advice, ongoing policy maintenance and claims support.
About Kenny Insurance Brokers
Kenny Insurance Brokers (KIB) is a family owned and operated brokerage established in 1988 with offices in St.Thomas and London. Specializing in auto, high risk auto, property and commercial insurance, KIB works with all clients to tailor the insurance product to your needs. We are here to help and will not rest until a solution is found. Contact us today at kennyins.com or by phone at 519-633-8448.
The Insurance Brokers Association of Ontario is a not-for-profit association representing and serving the interests of over 12,000 independent Property & Casualty insurance brokers in Ontario. For more information please visit www.ibao.org.
ClientDesk is one of Canada’s leading software platform for independent insurance brokerages that powers core functions of the digital insurance experience such as Engagement, Self Service, and Claims Management. We provide web portals and mobile apps for policyholders and front-line staff such as brokers and CSR’s. The platform can also be integrated with legacy policy administration systems through web services calls, enabling the real-time transfer of policyholder data and activity logs. For more information, please visit www.clientdesk.co.
SOURCE: Kenny InsuranceTags: ClientDesk, digital document solution, eDelivery Solution, IBAO, Kenny Insurance