2018: A Year of Shifts, Pivots, and Turns

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SMA Predictions For 2018 by Deb Smallwood, Karen Furtado, Mark Breading & Karen Pauli

Boston, MA (Feb. 1, 2018) – It’s an amazing time to be in insurance. Our industry is responding to external influencers, the possibilities of emerging technologies, and the explosion of InsurTech. 2018 is shaping up to be a year filled with more shifts, pivots, and turns … and the needle will move towards progress.

Insurers are building upon core modernization investments and embracing innovation as the cornerstone for change and transformation. So, what’s next for the industry?

Here are Strategy Meets Action’s top four predictions for 2018:

  • Insurance transformation 2.0;
  • Incorporation of AI and microservices will push insurers’ digital transformation in core decision-making;
  • Partnerships and pay-offs for InsurTech and emerging tech;
  • AI will be the dominant headline.

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About SMA

Exclusively serving the insurance industry, Strategy Meets Action (SMA) is an advisory services firm offering retainers, research, consulting, events, and innovation offerings to both insurance companies and solution providers. Learn more about SMA at www.strategymeetsaction.com.

SOURCE: Strategy Meets Action (SMA)

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