The Crawford 360° Claims Evolution: The Future of Claims Management

Toronto, ON (Sept. 21 , 2017) – The insurance industry is evolving – incorporating and adopting new technology, responding to emerging risks, and relying on data analytics to address and respond to business and market needs.  Inc. Crawford & Company (Canada) is not only responding to these market developments, but forging the future of claims management in its 360° approach. Crawford 360° is a fully integrated claims management solution combining digital innovation with enhanced service plug-ins, progressing a file through each phase of the claims cycle.

With the development of some very unique services, such as Global Technical Services®, Contractor Connection®, and Origin & Cause combined with the expansion of our insurance technology service solutions through Crawford iQ®, ClaimsALERT™, Crawford Compliance™ and WeGoLook®, Crawford’s capabilities exceed that of a traditional independent adjusting firm.

“Crawford’s range of in-house services and IT capabilities enable us to provide unique and enhanced service solutions that address both the current and future needs of our clients, regardless of the size or complexity of the loss or event,” said Pat Van Bakel, president & CEO, Crawford & Company (Canada) Inc.

Our seamless, full-service claims management solution expedites the claims process through leveraging the appropriate experts, use of assessment and risk mitigation tools, data management and analytics capabilities and professional expertise. Crawford’s portfolio of services is offered to our clients as a simplified, all-inclusive service solution to enhance the overall claims experience.

About Crawford

Based in Atlanta, Georgia, Crawford & Company is one of the world’s largest independent providers of claims management solutions to the risk management and insurance industry, as well as to self-insured entities, with an expansive global network serving clients in more than 70 countries. The Crawford Solution® offers comprehensive, integrated claims services, business process outsourcing and consulting services for major product lines including property and casualty claims management, workers’ compensation claims and medical management, and legal settlement administration. For more information, please visit

Source: Crawford & Company

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