Middlesex Mutual Launches Online Quoting Using Mutual Concept Computer Group Inc. Solution

Middlesex Mutual Insurance Co. launches online quoting as part of their continuing approach to digital innovation using MCCG’s Online Quoting Solution (OQS).

Ilderton, ON (Aug. 24, 2017) – Middlesex Mutual Insurance Co. (MMIC) introduces consumers to their automobile online quoting platform through partnership with Mutual Concept Computer Group Inc. (MCCG).  This solution, available from the Middlesex Mutual website, delivers an easy-to-use method of obtaining a personal automobile quotation. With (OQS) directly accessing the rating and underwriting rules contained within MMIC’s system, the Insurance Business Solution (IBS®), the user experience is fast and reliable. This online approach by MMIC provides an effective means for consumers to digitally initiate the sales process with an agent or broker of their choice. This is a continuation of our digital strategy development as we recognize individuals are becoming more connected in all areas of their lives.

“With consumers becoming more connected, a strong digital presence is an important means of continuing to deliver the great service we pride ourselves on providing to our customers and business partners. As we continue to enhance our online presence for individuals in our community, we are pleased to offer a user experience that provides ease of obtaining a competitive quote, while maintaining anonymity until ready to engage one of our agents or brokers. In today’s world, consumers are shopping online for their preferred services but still want to work with a professional that will ensure their coverage needs are appropriately met. We were very pleased with the timeframe, cost and quality of the solution delivered by MCCG, and like the fact that we can maintain this solution ourselves on a go-forward basis.  This is setting the standard for future solutions that we will introduce on our digital journey,” said Nancy Preston, CEO of Middlesex Mutual.

“Working with mutual partners like Middlesex Mutual is a rewarding experience for our team.  Their goals align to service and respect for their community, with the number one goal to satisfy the expectations of their policyholders, agents and brokers.  There are a lot of ‘quoting’ solutions in the marketplace, but most require personal data that a consumer realistically does not want to disclose until later in the sales process.  The OQS solution does not require this level of information in order to provide a quotation, and this was a key factor in Middlesex’s selection process.  Providing accurate pricing and following this up with personal service is fundamental to their mutual philosophy.  I’m proud of the work we do with Middlesex and our mutual community, and we’re planning further innovations in technology and insurance for our community”, stated Jon Perry, Vice President – Client Relations of MCCG.

About Middlesex Mutual Insurance Co.

Located in Ilderton, Ontario – Middlesex Mutual Insurance Co. has been serving the insurance needs of Middlesex and area communities since 1876. Middlesex Mutual is dedicated to providing the best insurance and customer service to its policyholders through personal service and insurance programs that respond to the changing needs of their clients. Middlesex Mutual is a strong supporter of not-for-profit community initiatives and a proud member of the Ontario Mutual Insurance Association (OMIA).

About MCCG

MCCG is an innovative software provider who has a fully integrated insurance back office solution (IBS) successfully implemented in twenty nine Mutual Insurance Companies across Canada. MCCG has a proven track record that can be attributed to a focus on client requirements and product quality. MCCG, established in 1993, is wholly owned by Canadian Mutual Insurance Companies with the mission of providing comprehensive and flexible solutions for its clients. For more information, visit www.mccg.net.

Source: MCCG

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