Calgary, AB (June 8, 2017) – Sharp Mobile Technology and Zycomp Systems Ltd. are pleased to announce a new integration that will enhance brokers looking to provide best-in-class service. The new functionality will give brokers more access to data, better insights and analytics both in the iMobilebroker and Power Broker platforms.
Sharp Mobile teamed up with Zycomp to improve the digital experience by integrating their customer mobile app and web portal functionality into the Power Broker platform.
“We have always been about the broker channel, and we appreciate Power Broker’s shared commitment to supporting the broker,” said Ken Sedgewick, Director of Sales at Sharp Mobile.
The integration enables brokers to provide a sophisticated level of both customer experience and customer service, including powerful communication tools that provide timely and relevant messages to insureds. As a market leader in providing digital solutions to brokerages from coast to coast, Sharp Mobile has proven to be one of the leading innovators in the industry today.
“We’re always trying to push the boundaries of what is possible,” said Wassim Salib, VP of Development at Sharp Mobile. “We know firsthand what the broker channel needs, and we take that knowledge one step further to create really innovative tools that are all about ease and functionality.”
“We believe in building a system that works with all insurers and platforms,” added Ken Sedgewick, Director of Sales at Sharp Mobile. “Right now, a lot of data is essentially held hostage, and we’re changing that. The ability to have unrestricted connectivity and access to data is crucial in today’s market.”
As more insurers come online with direct self-service channels to clients, it is more important than ever for brokerages to provide their own branded digital tools to stay competitive in the market.
“To compete for consumers looking to interact digitally, brokerages must undergo a digital transformation, and new customer-facing digital solutions, such as Sharp Mobile, need to be a part of that transformation,” said Stuart Mckay, Sales for Power Broker. “The new integration allows Power Broker users to make the leap in order to provide service anytime, anywhere, and on any device.”
With the upcoming approval on digital proof of insurance in Canada, Sharp Mobile is pleased to provide the only bilingual app and portal service to brokers across the Country. Digital self-service tools in the insurance sphere are becoming more prevalent for a number of reasons including Ontario Government’s push for electronic delivery of insurance documents for a discounted rate.
“Self-service tools can be found in every other service industry – from banking to telecom to employee benefits,” said Ken Sedgewick. “Insurance might be late to the party but the time is now.”
About Sharp Mobile Technology Ltd.
Created out of the need for technological advancements in the insurance brokerage industry, Sharp Mobile provides digital solutions geared towards the modern brokerage. Inspired by real-life, day-to-day insurance demands, Sharp Mobile created the industry’s first mobile app and online portal that offers clients full access to insurance documents and digital pink cards. The mobile app and online portal also support self-service tools including payment information, claims submittal and policy change requests. Sharp Mobile provides digital solutions for brokerages across Canada and is now working with several other industries to improve their digital offerings. For more information, visit sharpmobile.ca.
SOURCE: Sharp Mobile Technology Ltd.