Seaforth, ON (Jan. 3, 2017) – McKillop Mutual Insurance Company has successfully gone live with the Insurance Business Solution (IBS®) for their enterprise back-office system, fulfilling a 10-month implementation project.
The IBS product will provide McKillop with enhanced technology to service their policy holders, agents and brokers, while delivering efficiencies to their internal operations. It will provide McKillop with a path towards the ‘Digital Customer Experience.’
By implementing the IBS® solution, McKillop Mutual Insurance Company joins the MCCG Mutual Client Community that represents more than 27 other mutual insurers across Canada. McKillop’s commitment to long-term planning and their policyholder, broker and agent relationships aligns with the principles established at MCCG.
“We are very pleased with the commitment that both our teams put forward to make this day a reality,” said Rob Moorehead, President & CEO of McKillop Mutual. “Completing this project in less than a year was our original goal, but achieving this in 10 months and within budget is a testament to the McKillop and MCCG teams. The McKillop team is excited to start using the IBS solution, which we believe will help make our internal operations more efficient, allowing us to continue to support our agents, brokers and policyholders. Having a fully integrated policy, claim and accounting system with automated business rules aligns and optimizes our people and their processes. We’re also pleased by the work that MCCG has been doing on the web, which we believe is key to our long-term strategy of providing a ‘Digital Customer Experience’ for our agents, brokers and policyholders. This was a fundamental selection criteria when choosing our technology partner. Joining the MCCG community of Mutuals has been an added benefit and has helped with our transition to the new system.”
“The McKillop team is to be congratulated on their dedication to this project,” added Jon Perry, Vice President – Client Relations for MCCG. “Their core implementation team not only completed the project on time and within budget, they did this while fulfilling their normal duties and maintaining service for their agents, brokers and policyholders. Through this project, I believe they have enhanced their team and systems in a way that will allow them to continue to adopt technology to fulfill their goals of becoming a ‘Digital Insurer’. We’re looking forward to continuing to work with McKillop on further technology adoption and implementation projects to meet these goals. The addition of a client who has been in operation since 1876 and possesses forward thinking leadership strengthens our product and our community.”
McKillop Mutual Insurance Company, located in Seaforth Ontario, has been committed to providing great service to its policy holders, agents and broker partners since 1876. Building strong relationships within the community and keeping the business of insurance simple for all stakeholders is the key to McKillop’s success, which is measured by fulfilling our promises to our policyholders. Grass roots governance through the election of our Board by our policyholders continues to ensure we maintain these important community principles.
MCCG is an innovative software provider who has a fully integrated insurance back office solution (IBS) successfully implemented in twenty nine Mutual Insurance Companies across Canada. MCCG has a proven track record that can be attributed to a focus on client requirements and product quality. MCCG, established in 1993, is wholly owned by Canadian Mutual Insurance Companies with the mission of providing comprehensive and flexible solutions for its clients. For more information, visit www.mccg.net.