Driving cultural innovation in #Fintech and #Insurtech
Toronto, ON (Nov. 15, 2016) – Trailblazing in the insurance space for their ‘digital first’ strategy, Aviva Canada held their first-ever Broker Hackathon last week with their President’s Club and Digital Brokers. The Hackathon garnered over 60 innovative ideas on ways to improve interactions between customers, brokers, and Aviva with an emphasis on delivering a great user experience for all.
Of the more than 60 ideas submitted, four ideas were chosen to move forward to the Hackathon where each team of hackers had only 24 hours to turn their ideas into a working prototype.
The four amazing ideas presented at the Broker Hackathon included:
People’s Choice and Winner:
Commercial Catalyst (Excalibur Insurance)
- Simple, quick and easy way for brokers and customers to quote and bind small commercial business; a responsive web-based platform that allows brokers integration with Aviva’s rates.
Digital/Mobile Pink Slips (RDA Insurance)
- Provide flexibility to allow customers to download pink slips to their smartphone’s passbook/wallet as proof of insurance coverage.
Aviva Intelligence (Excalibur Insurance)
- Aviva artificial intelligence chat bot to improve broker and client experience using guided statements and machine learning.
Pop-up Note Templates (Aviva Canada)
- Create a common space in the broker portal to capture information that can be shared across the business and assist brokers, underwriters and claims adjusters alike.
“Congratulations to our People’s Choice and Winner, Commercial Catalyst by Excalibur Insurance for their winning idea,” says Jason Storah, Executive Vice President, Broker Distribution. “We’re awestruck and inspired to see all four amazing ideas come to life in just 24 hours. Aviva Canada is committed to backing these prototypes so we can innovate the way we deliver our services to brokers and customers digitally.”
“The Broker Hackathon idea for Digital/Mobile Pink Slips comes at the most opportune time in light of the recent announcement from Canadian Council of Insurance Regulators (CCIR) approving a plan to introduce an electronic option for proof of auto insurance,” said Karin Ots, Senior Vice President, Regulatory and Government Relations. “This is a good example of how consumers and technology are driving our business forward and the need for agile, nimble regulatory response. We look forward to offering Digital/Mobile Pink Slips to our customers and brokers in the very near future.”
About Aviva Canada
Aviva Canada is one of the leading property and casualty insurance groups in the country providing home, automobile, leisure/lifestyle and business insurance to more than three million customers. A wholly-owned subsidiary of UK-based Aviva plc, the company has more than 4,000 employees focused on creating a bright and sustainable future for our customers and our communities.
Aviva Canada invests in positive change through the Aviva Community Fund, Canada’s longest running online community funding competition. Since its inception in 2009, the Aviva Community Fund has awarded $6.5 million to over 222 charities and community groups nationwide. Aviva Canada, bringing over 300 years of good thinking and insurance solutions to Canadians from coast to coast.
For more information about Aviva Canada, visit avivacanada.com.
SOURCE: Aviva Canada