Montreal, QC (Oct. 26, 2016) – Xpertdoc, a Microsoft Gold Partner and leader in customer communication management solutions (CCM), has announced a branding refresh to reflect their continued growth into new verticals such as finance, government and private sector, as well as an expansion of product lines and an increase in staffing. From 2010 to 2015, Xpertdoc achieved 460% growth and was recently recognized in the Profit 500 as one of Canada’s fastest growing companies.
As part of their client-centric approach, Xpertdoc launched a new logo and website that introduces new content with more intuitive design and navigation. It features new ‘industries’ and ‘solutions’ sections that offer contextual business guidance with industry-specific content for improved CCM strategies. Additionally, new partner program information is available to support Xpertdoc’s increasing partner and channel program, ranging from technology providers to reseller consulting firms.
“Xpertdoc continues to assert itself as a leader in customer communication management technologies, and as a result, it is important for us to offer strategic counsel for the specific industries our clients work in,” said David Squibb, Xpertdoc’s Chief Sales and Marketing Officer. “Our renewed focus on a client-centric approach will help us deliver the best products to suit our client’s specific business needs, while also providing invaluable advice to ensure communications are delivered to their customers in the right way.”
When coupling Xpertdoc’s CCM platform with the Connector for Microsoft Dynamics 365, which is powered by the Microsoft Azure Cloud, companies can efficiently manage their customer communications through an entirely electronic process — from document template creation, editing, omni-channel delivery, final archiving and e-signature, accelerating the communication process through the entire customer lifecycle.
Xpertdoc has also expanded their suite of products to include a Connector for Microsoft Excel, allowing companies to quickly connect the data and output of excel information into approved forms and templates to save time and remain compliant. Additionally, the new Forms Lifecycle Manager helps automate the new form development process from conception through approval, allowing for the most efficient collaboration around documents within an organization. By automating the workflow and approvals while streamlining inter-departmental communication, companies benefit from improved form quality, faster time to market, with reduced document iterations and assured regulatory compliance.
“Building successful customer communication within an organization is one of the most desired and difficult achievements in modern business – regardless of size or industry,” said Francis Dion, CEO of Xpertdoc. “Xpertdoc continues to grow and develop products that support the technical needs required by clients to stay competitive, while fostering seamless and sustainable internal communication to improve the overall company experience.”
To learn about Xpertdoc’s expansive suite of products, as well as client and partner benefits, please visit their newly relaunched site at www.xpertdoc.com.
Xpertdoc is a global software company that provides industry-leading customer communications management (CCM) solutions. The company is a Microsoft Gold Partner and certified ISO/IEC 27001:2013 compliant for information security. Xpertdoc delivers improved client retention and growth by streamlining web and mobile self-service intake as well as document creation and management processes throughout every customer touch point.
Source: Fusion PR for Xpertdoc Technologies Inc.