Latest release of OpenText Exstream enables omni-channel communications for engaging digital journeys
Waterloo, ON (Sept. 28, 2016) – OpenText, a global leader in Enterprise Information Management (EIM), has announced the latest version of OpenText Exstream. The new release offers the fastest, most reliable communications production engine to enable digital transformation for companies.
OpenText Exstream helps companies in a range of industries and sizes optimize customer engagement through the design and delivery of personalized, consistent, anytime/anywhere communications, for better customer experiences across all channels. The new version includes capabilities that enable users to create responsive, mobile-ready content; generate robust, interactive charts; perform controlled in-context editing; and better handle PDFs.
“Our primary mission is to enable our customers to meet the demands of today’s connected consumers in the digital world. Our continued innovation provides customers with high-impact features on a regular and frequent basis to help them keep pace in the competitive customer experience landscape,” said Muhi Majzoub, EVP of Engineering for OpenText. “OpenText Exstream helps businesses connect digital communications with traditional channels through HTML5 and responsive email capabilities, supporting shared content and design objects.”
This latest release of OpenText Exstream includes new capabilities for digital communications that allow customers to:
- Create mobile-ready content with responsive features via improvements in HTML email output, to scale, collapse or hide content when viewing on small screens and devices.
- Perform controlled “in-context” editing directly in the targeted layout for the communication, including email, PDF or print, with OpenText Exstream’s updated thin-client, browser-based Exstream Empower Editor 2.0.
- Gain PDF handling improvements with support for internal PDF hyperlinks, PDF/A-2a, PDF/UA and Page-Piece Dictionary indexing; and dynamically import HTML with formatted text, tables, images, and variable content.
OpenText Exstream is used by over 1,000 enterprises worldwide and was recently cited as a Leader in The Forrester Wave™: Customer Communications Management, Q2 2016.
Part of the OpenText Customer Experience Management (CEM) suite, OpenText Exstream is a multichannel customer communications management (CCM) solution that helps businesses create insightful, impactful, real-time communications, to improve customer experience through relevant, meaningful communications delivered via the web, email, print, and SMS.
OpenText Exstream 9.5.301 and Exstream Empower Editor 2.0 are available now.
OpenText enables the digital world, creating a better way for organizations to work with information, on premises or in the cloud. For more information about OpenText (NASDAQ: OTEX, TSX: OTC), visit opentext.com.
Certain statements in this press release may contain words considered forward-looking statements or information under applicable securities laws. These statements are based on OpenText’s current expectations, estimates, forecasts and projections about the operating environment, economies and markets in which the company operates. These statements are subject to important assumptions, risks and uncertainties that are difficult to predict, and the actual outcome may be materially different. OpenText’s assumptions, although considered reasonable by the company at the date of this press release, may prove to be inaccurate and consequently its actual results could differ materially from the expectations set out herein. For additional information with respect to risks and other factors which could occur, see OpenText’s Annual Report on Form 10-K, Quarterly Reports on Form 10-Q and other securities filings with the SEC and other securities regulators. Unless otherwise required by applicable securities laws, OpenText disclaims any intention or obligations to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.
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Source: OpenTextTags: Digital Insurance, Exstream, OpenText, Transformation