Trillium Mutual Insurance Company Obtains CSIO Certification for Personal Lines eDocs

Toronto, ON (July 28, 2016) – The Centre for Study of Insurance Operations (CSIO) is pleased to announce that UK-based insurance software provider Insly Ltd. has achieved CSIO certification for its personal lines eDocs solution.

“We are very pleased to take this next step at improving our technology options for our brokers. As more companies offer eDocs, the brokers’ processes and workflows change, so it is important for us as a company to be able to support and contribute to our brokers’ efficiencies,” says Tracy MacDonald, Vice President of Corporate Services, Trillium Mutual Insurance Company. “Trillium Mutual has also recently broadened our eDocs options to include Farm and Commercial policy documents. This will assist our broker partners in expanding their operational efficiencies in these lines of business as well.”

When eDocs are used to their full potential, sending, receiving, sorting, scanning and destroying paper is no longer necessary, saving the industry significant amounts of time and money.

“It is encouraging to see more mutual companies obtaining CSIO Certification for eDocs because it demonstrates a commitment to efficient customer service,” says Normand Lafreni�re, President, Canadian Association of Mutual Insurance Companies (CAMIC). “I congratulate Trillium on this achievement and I look forward to seeing more mutuals obtain this important certification.”

CSIO Certification is available to member insurance companies and vendors. Visit to learn more about the CSIO Certification program.

Brokers can use the CSIO eDocs Savings Calculator to determine their daily, monthly and yearly savings in time and money from adopting eDocs. Visit to learn more.

About Centre for Study of Insurance Operations (CSIO)

CSIO is Canada’s industry technology standardization association of property and casualty insurers, software providers and over 35,000 brokers. CSIO is committed to improving the consumer’s ease of doing business within the broker channel by overseeing the development, implementation and maintenance of technology standards and solutions such as eDocs, Telematics, eDelivery and eSignatures. In addition, CSIO operates CSIOnet, a secure, industry-owned platform for the efficient exchange of policy information for the broker channel. CSIO maintains offices in Toronto and Montreal. For more information, visit

About Trillium Mutual Insurance Company

With over 135 years of experience in the agricultural insurance industry, Trillium Mutual Insurance is a progressive company that provides professional solutions and relationships built on trust. Trillium’s vision is “To be the leading mutual insurer protecting and enhancing farm and community lifestyles.” Trillium prides itself on having dedicated specialists who are knowledgeable, client-focused and who understand the farm business intimately. For more information, visit

SOURCE: Centre for Study of Insurance Operations (CSIO)