Insurance tips for those returning home to Fort McMurray

Toronto, ON (June 1, 2016) – As some Fort McMurray residents begin the process of voluntary re-entry into their communities once authorized by the Government of Alberta, Aviva Canada is urging them to take advantage of important information to protect themselves and their families.

The situation in Fort McMurray remains an emergency and the Government of Alberta has also warned about potential dangers from noxious substances and poor air quality caused by the wildfires.

For residents considering voluntary re-entry, there are also many personal circumstances that require careful consideration. It’s important for evacuees to know there are available sources of helpful information to provide guidance, including:

  • A comprehensive Re-Entry Booklet from the Province of Alberta and Regional Municipality of Wood Buffalo provides information on a broad range of topics from what to do with food items left behind to what to be aware of for residents with pre-existing medical conditions.
  • A fire recovery document prepared by the Canadian Red Cross to help people return after catastrophic fires.
  • The Insurance Bureau of Canada (IBC) has assembled helpful information for residents about next steps.

Aviva has mobilized its team of claims and catastrophe response experts from across the country to prioritize providing all necessary assistance to customers affected by the Fort McMurray fires and is also working closely with government and industry partners.

All evacuees are reminded to register for support with Aviva’s Ready When the Times Comes national disaster response partner, the Red Cross, by calling 1-888-350-6070 or by visiting

Customers can also check and social media pages for more information on Aviva’s response and updates on the situation.

About Aviva Canada

Aviva Canada is one of the leading property and casualty insurance groups in the country providing home, automobile, leisure/lifestyle and business insurance to more than three million customers. A wholly-owned subsidiary of UK-based Aviva plc, the company has more than 3,500 employees, 25 locations across Canada and approximately 1,500 independent broker partners.

Aviva Canada invests in positive change through the Aviva Community Fund, Canada’s longest running online community funding competition. Since its inception in 2009, the Aviva Community Fund has awarded $6.5 million to over 222 charities and community groups nationwide.

SOURCE: Aviva Canada Inc.