Equitable Life introduces a fast and convenient new option for submitting claims

Waterloo, ON (May 27, 2016) – Equitable Life of Canada has announced it is partnering with NexgenRx to provide plan members with a convenient new option for submitting paramedical and vision care claims in real-time.

With this new option, vision care providers and paramedical practitioners, such as massage therapists and chiropractors, can submit claims directly to Equitable Life from their office using theclaimsXchange® provider portal. Equitable Life will process eligible claims immediately and pay the practitioner directly.

“Plan members will know how much is covered by their plan before they leave their health care provider’s office,” says Norma Crouse, Assistant Vice-President, Claims and Administration, at Equitable Life. “And they will only need to pay their practitioner for any amounts not covered by the plan, such as deductibles or co-insurance.”

A number of practitioners can submit claims to Equitable Life with theclaimsXchange provider portal, including: acupuncturists, athletic therapists, chiropractors, kinesiologists, massage therapists, osteopaths, physiotherapists, chiropodists and podiatrists, psychologists, speech therapists, social workers, optometrists and other vision care providers.

“We are delighted to add Equitable Life to our growing list of carriers who have chosen theclaimsXchange® to provide their plan members with this convenient service,” said Ronald C. Loucks, President and CEO of NexgenRx. “In addition to making things easier for plan members, it is also designed to help health care providers manage their practices and their relationships with their patients. All they need is their practitioner details, including their license number and banking information, to register.”

To date, over 3,000 health care providers across Canada have signed up for theclaimsXchange provider portal, with many more to come.

About Equitable Life of Canada

Canadians have turned to Equitable Life since 1920 to protect what matters most. We work with independent advisors across Canada to offer individual insurance, savings and retirement and group benefits solutions to meet your needs.

But we’re not your typical financial services company. We have the knowledge, experience and ability to find solutions that work for you. We’re friendly, caring and interested in helping. And we’re owned by our participating policyholders, not shareholders. So we can focus on your interests and providing you with personalized service, security and wellbeing.

About NexgenRx

NexgenRx, a healthcare technology solutions company established in 2003, provides an alternative to traditional providers of drug, dental and extended health care benefits. We enable plan sponsors to better control costs and improve health outcomes for employees and their families by using leading edge communications and claims processing technology. For more information, visit www.nexgenrx.com.

Source: Equitable Life of Canada