Model Insurer 2016: Case Studies of Effective Technology Use in Insurance

Technology initiatives are profiled as case studies in this eighth edition of Celent’s Model Insurer report. Additionally, Celent announces its Model Insurer of the Year for 2016

Key research questions:

  • What would it look like for an insurer to do everything right with today’s technology?
  • What are the common best practices and measurable business results of IT projects?
  • What can other insurers learn from the Model Insurer initiatives?

New York, NY (Apr. 15, 2016) – In the new report Celent Model Insurer 2016: Case Studies of Effective Technology Use in Insurance, Celent recognizes insurance technology initiatives profiled as Model Insurer winners in the following theme categories:

  • Digital;
  • Legacy transformation;
  • Innovation;
  • Operational excellence in IT management;
  • Non-core system implementation;
  • Data analytics.

The report also names Zurich Insurance Company the Model Insurer of the Year. The case studies highlight best practices in the use of technology in insurance in areas such as policy administration, IT management, claims, and distribution. The report also reviews IT best practices and measurable business results used in evaluating the Model Insurer winners.

“Celent evaluated insurance technology initiatives according to five major themes being seen and researched today,” says Colleen Risk, a senior analyst with Celent’s Insurance practice and author of the report. “Insurers are investing in technology that meets their digital agendas, expands their use of data, and modernizes their back office. Additionally, Celent sees several insurers embracing innovation and forsaking established practices to pursue new ideas.”

Click here for the table of contents or to purchase the report from Celent.

About Celent

Celent is a research and advisory firm dedicated to helping financial institutions formulate comprehensive business and technology strategies. Celent publishes reports identifying trends and best practices in financial services technology and conducts consulting engagements for financial institutions looking to use technology to enhance existing business processes or launch new business strategies. With a team of internationally based analysts, Celent is uniquely positioned to offer strategic advice and market insights on a global basis. Celent is a member of the Oliver Wyman Group, which is part of Marsh & McLennan Companies (NYSE: MMC).

Source: Celent