Alliance will help insurers globally streamline communication processes to provide high levels of customer service
Foster City, Calif. & Appenzell, Switzerland (Oct. 12, 2015) – GMC Software Technology, a leader in Customer Communications Management (CCM), and Guidewire Software, Inc., a provider of software products to Property/Casualty insurers today announced that GMC Software has joined Guidewire PartnerConnect™, as a Solution Partner. The companies also announced that GMC Software is participating in the Ready for Guidewire accelerator validation program.
GMC Software’s enterprise customer communication platform and Guidewire InsuranceSuite™ will allow insurers to streamline their customer communications leading to a higher quality customer experience. Insurers will be able to consistently deliver relevant personalized messages, at the right time and through their preferred channel. By joining forces, both companies are better positioned to serve insurers who want to streamline communication processes for increased responsiveness and faster times to market.
GMC Software has successfully completed the Ready for Guidewire accelerator validation process for its Inspire accelerator and Guidewire ClaimCenter®. The company is eligible to use the Ready for Guidewire validation mark, which designates that the offering has been through a rigorous review process that supports readiness for integration with ClaimCenter. Work on accelerators to integrate with other Guidewire InsuranceSuite™ modules, PolicyCenter and BillingCenter is underway.
The GMC Software developed accelerator is a fully functional integration between Guidewire ClaimCenter and GMC Inspire R10, an enterprise communication platform. The accelerator is designed to significantly reduce the implementation effort when integrating GMC Inspire with ClaimCenter.
“The combination of GMC’s leading customer communication management software and Guidewire ClaimCenter will provide insurers with lowered production costs, streamlined processes, and an omni-channel delivery capability leading to a higher quality customer experience,” said Henri Dura, CEO, GMC Software. “We are looking forward to the opportunities this alliance will bring to our mutual customers.”
“We welcome GMC Software as a Guidewire PartnerConnect Solution partner,” said Neil Betteridge, vice president, Strategy, Guidewire Software. “We respect GMC’s commitment to enabling insurers around the world to communicate with their customers when and how they prefer, and we look forward to bringing our mutual customers enhanced omni-channel delivery capabilities.”
About GMC Software Technology
GMC Software helps companies communicate with their customers and employees. GMC Software empowers organizations to create stronger engagements with timely and relevant communications. A Neopost Digital Company, GMC Software provides the means for business users to develop contextual, highly individualized communications across all channels that span the entire customer journey. A leader in customer communications, GMC Software supports thousands of clients and partners in banking, insurance, healthcare and service providers around the world. For more information, visit www.gmc.net.
About Guidewire PartnerConnect and Ready for Guidewire
Guidewire PartnerConnect™ is a global network of select partner companies that provide consulting services and solutions to enhance, extend, and complement the capabilities of Guidewire products. Our worldwide partner community helps contribute to the success of our mutual customers in the Property/Casualty insurance industry by delivering Guidewire software implementations, value-add solution and technology offerings, and guidance on insurance industry best practices.
Ready for Guidewire accelerators developed by PartnerConnect Solution members have been rigorously reviewed by Guidewire, adhere to Guidewire software design principles, and meet established criteria. The accelerators are published on the Guidewire Resource Portal and are available for download by Guidewire customers at no charge.
Guidewire PartnerConnect is an invitation-only program. For more information about Guidewire PartnerConnect please visit www.guidewire.com/partners/.
About Guidewire Software
Guidewire (NYSE: GWRE) delivers the software that Property & Casualty insurers need to adapt and succeed in a time of rapid industry change. We combine three elements – core processing, data and analytics, and digital engagement – into a technology platform that enhances insurers’ ability to engage and empower their customers and employees. More than 200 P&C insurers around the world have selected Guidewire. For more information, please visit www.guidewire.com.