Aviva Canada partners with epost

Digital insurance options continue to grow as Aviva Canada partners with epost™ so customers can receive insurance policies online

Toronto, ON (July 16, 2015) – Aviva Canada is pleased to announce that epost is now available for our customers. Besides providing the option to receive policy documents online, this new service reflects our commitment to reducing our carbon footprint and our goal of being a carbon neutral insurer.

“By partnering with epost, we have the ability to offer customers a safe, convenient and free way to receive their home and auto insurance policies online,” said Debora Hendrickson, Aviva Canada’s Senior Vice President of Customer & Marketing. “As the role of technology continues to evolve in the insurance industry, we are making customer preference a priority. With Aviva, you can now choose how you want to receive your policy documents.”

Receiving insurance policies online reduces clutter and keeps documents in a single, secure location. Canada Post uses an advanced encryption technology to ensure the security and privacy of anything sent through epost. The service also gives convenient access to policy documents anytime, anywhere through your smartphone, tablet or computer.

How to sign up

  • Visit epost.ca to create an account or to log in to an existing account.
  • Select “Add a NEW bill or statement” and choose Aviva Canada Inc. from the list.
  • Enter your insurance policy number and postal code.

Aviva Canada customers with home and/or auto policies can sign up for epost. Policies underwritten by Aviva Insurance Company of Canada, Traders General Insurance Company, Scottish and York Insurance Co. Limited, S&Y Insurance Company, Pilot Insurance Company and Elite Insurance Company are included. Certain products for Leisure and Lifestyle are not included. Ovation, our personal insurance product designed to protect high value homes, cars and other valuable assets is also not included.

Once you have opted to receive Aviva Canada policy documents through epost, they will only be delivered online. Automobile liability cards (“pink slips”) and any other legally required correspondence will still be sent through Canada Post.

epost™ is a trademark of Canada Post Corporation.

About Aviva Canada

Aviva Canada is one of the leading property and casualty insurance groups in Canada providing home, auto and business insurance to more than three million customers. The company is a wholly-owned subsidiary of UK-based Aviva plc and has more than 3,000 employees, 25 locations and 1,700 independent broker partners.

Aviva Canada invests in positive change through the Aviva Community Fund, Canada’s longest running online community funding competition. Since its inception in 2009, the Aviva Community Fund has awarded $5.5 million to over 100 communities nationwide.

For more information about Aviva Canada, visit AvivaCanada.com.

Source: Aviva Canada