TD Insurance single-source solution to offer auto insurance customers greater convenience

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TD Insurance auto insurance customers will be able to perform all the steps of an auto collision repair process at one convenient location

Toronto, ON (Jan. 28, 2015) – TD Insurance is teaming up with its preferred vendors to provide greater convenience to its auto insurance customers with a new, complete one-stop shop solution for auto collision repairs.

Starting February 2, 2015, TD Insurance auto insurance customers will be able to complete all the steps of an auto collision repair process – file a claim, drop off their vehicle, get their vehicle appraised, repaired, and if needed, rent a car – all at one location. In addition, they will only need to deal with one contact throughout the claims process – the TD Insurance adjuster onsite assigned to the claim.

The first TD Insurance site to start offering this initiative is at 4700, 1st Street SE, Calgary.

“We appreciate that being in a car accident is stressful enough,” said Craig Richardson, Vice President at TD Insurance. “We are proud to be leading the market in offering this new, complete one-stop shop concept for auto collision repairs in Canada. Not only does this initiative allow us to deliver critical repairs in a timely manner, TD Insurance employees will also be able to serve customers directly onsite, ensuring that we meet all our customers’ needs, providing them with a more comfortable, convenient and caring experience.”

Customers will also enjoy greater flexibility in dropping off and picking up their vehicles. The site will extend its opening hours on Mondays to Fridays from 8 a.m. to 8 p.m., and operate on Saturdays from 9 a.m. to 4 p.m. For more information, TD Insurance auto customers can call 1 866-848-9744.

About TD Insurance

TD Insurance offers a wide range of products to help protect customers including credit protection, auto, home, health, life, and travel insurance. With more than 4 million customers, TD Insurance authorized products and services are available through a network of more than 1,150 TD Canada Trust branches, the Internet, and telephone. TD Insurance represents all of the personal lines insurance entities within TD Bank Group. For more information, visit www.tdinsurance.com.

SOURCE: TD Bank Group